Buying Hearing Aids From Costco Vs. UpState Hearing – What’s The Difference?

When it comes to investing in better hearing, there are a lot of options available on the market and it can be difficult knowing where to go.

With a Costco store not too far from our offices, we are regularly asked: “What’s the difference between buying hearing aids from UpState Hearing compared to buying them from Costco?”

They want to know how much Costco hearing aids cost, what we offer, and the differences between the two.

With so many important differences, from service to repair warranty, this article will help you make an informed decision on the right option for you and who you should partner with to achieve better hearing.

In truth, there are many factors that may contribute to your decision, and it’s not always necessarily price.

What’s The Biggest Difference?

The reason why this comparison is so difficult to define is that when you visit UpState Hearing, you’re getting much more than just the best in hearing technology. You are entering a partnership that promises to care for your hearing health for life.

After caring for the hearing health of over 10,000 people across California, we have learned that hearing is a journey rather than an end goal, and hearing aids are just a small piece of the puzzle.

From the comprehensive hearing assessments to ongoing support, assistance, and back-up that supports you throughout your journey, you have a true partner.

To help you understand the key differences, we have developed a comparison chart to outline the benefits of choosing both Costco and UpState Hearing.

While Costco offers free hearing tests to determine if you could be helped by a hearing aid, UpState Hearing offers a comprehensive hearing assessment.

comprehensive hearing assessment reviews all areas of your hearing health to allow us to pinpoint the exact cause of your hearing loss, ensuring we can pick up any major signs of serious medical conditions. This involves a non-invasive process where we take an in-depth look into both your eardrums and your brain processing systems to help us indicate the degree of your hearing loss and what may be contributing to its severity.

Should anything happen to your device, you can rest assured that you are covered for 3 years with our Repair Warranty and Loss & Damage Replacement Insurance.  You will also receive Complete Hearing Instrument Care (CHIC) for the lifetime of your new hearing aids. This includes regular service and the supplies you may need.

We are Here to help in any way we can

How Much Are Hearing Aids At Costco?

At Costco, you are covered for three years for Repair Warranties and two years for Loss & Damage Replacement Insurance. Other supplies and services must be paid for at the time of service

When it comes to price, Costco offers their Kirkland Signature 9s at $1,119.99, a marginally different investment compared to the award-winning care you receive with your purchase at UpState Hearing.

Although their prices are lower, they do come with a compromise – your hearing aids will be locked, which means that no other provider or specialist can make any adjustments to them. You will only be able to make any adjustments by visiting a Costco store.

Not only that, but if you find you can’t pay all at once, we offer the option of a payment plan via CareCredit. We can also take a look into your insurance benefits using a specialist member of our team.

Let’s also not forget that UpState Hearing offers a 14-day test drive on all new technology with no commitment or obligation, something that Costco does not offer.

You may find yourself benefiting from Costco’s flexible hours, as they are open on weekends and evenings, whereas UpState is open during traditional business hours.

Despite this, UpState Hearing is proud to offer Virtual Appointments that allow you to converse face-to-face with a specialist from the comfort of your own home. That way, you can be supported throughout your hearing healthcare journey wherever you are.

We Want To Help Californian’s Hear Better

Whether you decide to start your journey with UpState Hearing or Costco, taking the first step toward getting help is the most important part of addressing your hearing challenges.

Hearing loss is complicated and there is a range of factors that contribute toward its severity dependent on person to person.  Your individual challenges and requirements are unique to you and only you can know what to do next.

If you have any questions or want to know more about our services, then you can request a callback on this page and we will be in touch shortly.

Schedule Your Hearing Assessment

Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

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Helen Roberts
2 days ago
Response from the owner:Thank you for your review!
Response from the owner:We appreciate your review!
Michael Stewart
6 days ago
Always excellent appointment with Scott!
Response from the owner:Thank you Michael for your great review!
Rick Kingsley
2 weeks ago
I've always get excellent service at Upstate Hearing, with first class customer service
Response from the owner:Thank you, Rick! We truly appreciate your review.
Jerrel McAbee
3 weeks ago
Very friendly and helpful and fast service
Response from the owner:Thank you, Jerrel! We appreciate the review. Glad we could meet expectations!
Diane McCray
1 month ago
very prompt and friendly no hard sell on hearing aids.
Response from the owner:Thank you, Diane. We strive to educate and provide the best care to everyone who walks in our door. We appreciate your review!
Paula Davis
1 month ago
Response from the owner:Thank you!
Robert Faulkner
1 month ago
Response from the owner:We appreciate it!
Chris Wikeen
1 month ago
Always enjoy going in for a visit. Quality staff, professionalism on a personal level. Thank you for another quality visit today.
Response from the owner:Thank you very much for taking time to leave a review, Chris. We always want to provide the best, most quality service. Thank you for recognizing our staff in doing that!
Colleen Rhodes
1 month ago
It was nice and learned a lot about my ears.
Response from the owner:Thank you Colleen! Education is a big part of what we do. We love educating the public on hearing loss and the long term effects of not treating it.
Ed Rullman
1 month ago
Excellent.
Response from the owner:Thank you, Ed! Means a lot!
Valerie Cantwell
1 month ago
I feel so taken care of at Upstate. A very competent staff, and always eager to help with our hearing journey.
Response from the owner:Valerie, that means the world to us to know you feel like we have taken care of you to the best of our ability!
Marilyn Traugott
1 month ago
Response from the owner:Appreciate you taking the time to leave us a review. Thank you!
Robert Farned
1 month ago
Joy O'Connell
2 months ago
Always greeted by a smiling faced, friendly professional employee. Scott the audiologist made a point to talk to me as a person, not just a patient and put me at ease. He discussed what’s involved in the testing, then explained the results. Upstate is the only place I will come for my hearing appointments.
Carol Snyder
2 months ago
Helpful, kind and patient with my mom. And efficient. Thanks guys
Tom Davies
2 months ago
Scott is very helpful and knows how to make hearing great again.
Response from the owner:Thank you Tom for this wonderful review! We are lucky to have Scott.
Suzanne Birch
2 months ago
I appreciate the professional, knowledgeable, and personalized service provided to me by Shalana Moten and the team. Highly recommend these specialists to anyone looking to investigate and decide upon what hearing instrument solutions are best for their or their loved ones needs.
Response from the owner:Thank you so much for your kind words and recommendation! Shalana is a blessing to us and our patients. We truly appreciate your support. Thank you for trusting us to help you find the best solution!
Poppy Mathews
2 months ago
What a wonderful experience! Great staff wonderful doctors! They made me feel very comfortable and were very efficient and kind!
Response from the owner:Thank you Poppy for your kind words. We feel fortunate to be able to serve our community in a way that makes them feel comfortable. We love what we do!
Sandy Palmer
3 months ago
Shalana Moten is exceptional is conveying the ear/brain connection and answering all my questions. I'm happy to have contacted Upstate Hearing!
Response from the owner:Thank you Sandy! Shalana is extremely knowledgeable and takes the time necessary for every patient to feel heard. Thank you for believing in us and allowing us to serve you!
Lillian Schuller
3 months ago
Delighted to have found you. Your service was excellent and great staff.
Response from the owner:Thank you Lillian! We strive for excellence everyday and proud when we can achieve it. We look forward to serving you and your loved ones for years to come!
Lewis Wood
3 months ago
The visit was on time and very helpful for me.
Response from the owner:Thank you for your review Lewis. We are glad we were able to keep the visit on time and help you with your needs. We look forward to seeing you in the future!
Bill Britton
3 months ago
Loved these guys! Especially Scott.
Response from the owner:Thank you Bill! Scott is incredible! He makes all his appointments fun and educational.
stephen fitch
3 months ago
Scott great as usual!
Response from the owner:Thank you Stephen. Scott is pretty great! He always provides a welcoming environment.
Penny Stacy
3 months ago
I love UpState Hearing! They are very friendly and answer any questions you might have in an easy to understand way. They are always helpful when I walk in to pick up any supplies I need and when scheduling my appointments I don't have to wait 6 months to be seen. There is always fresh cookies, coffee, tea or hot chocolate laid out welcoming anyone who comes in. It's comfortable and friendly yet professional and ready to help. I recommend them to all my friends and to you also. Thank you UpState Hearing Instruments, I can hear again!

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