When it comes to investing in better hearing, there are a lot of options available on the market and it can be difficult knowing where to go.
With a Costco store not too far from our offices, we are regularly asked: “What’s the difference between buying hearing aids from UpState Hearing compared to buying them from Costco?”
With so many important differences, from service to repair warranty, this article will help you make an informed decision on the right option for you and who you should partner with to achieve better hearing.
In truth, there are many factors that may contribute to your decision, and it’s not always necessarily price.
What’s the Biggest Difference?
The reason why this comparison is so difficult to define is that when you visit UpState Hearing, you’re getting much more than just the best in hearing technology. You are entering a partnership that promises to care for your hearing health for life.
After caring for the hearing health of over 10,000 people, we have learned that hearing is a journey rather than an end goal, and hearing aids are just a small piece of the puzzle.
From the comprehensive hearing assessments to ongoing support, assistance, and back-up that supports you throughout your journey, you have a true partner.
To help you understand the key differences, we have developed a comparison chart to outline the benefits of choosing both Costco and UpState Hearing.
While Costco offers free hearing tests to determine if you could be helped by a hearing aid, UpState Hearing offers a comprehensive hearing assessment.
A comprehensive hearing assessment reviews all areas of your hearing health to allow us to pinpoint the exact cause of your hearing loss, ensuring we can pick up any major signs of serious medical conditions. This involves a non-invasive process where we take an in-depth look into both of your eardrums and your brain processing systems to help us indicate the degree of your hearing loss and what may be contributing to its severity.
Should anything happen to your device, you can rest assured that you are covered for 3 years with our Repair Warranty and Loss & Damage Replacement Insurance. You will also receive Complete Hearing Instrument Care (CHIC) for the lifetime of your new hearing aids. This includes regular service and the supplies you may need.
At Costco, you are covered for three years for Repair Warranty and two years for Loss & Damage Replacement Insurance. Other supplies and services must be paid for at the time of service
When it comes to price, Costco offers their Kirkland Signature 9s at $1,119.99, a marginally different investment compared to our award-winning care you receive with your purchase at UpState Hearing.
Although their prices are lower, they do come with a compromise – your hearing aids will be locked, which means that no other provider or specialist can make any adjustments to them. You will only be able to make any adjustments by visiting a Costco store.
Not only that, but if you find you can’t pay all at once, we offer the option of a payment plan via CareCredit. We can also take a look into your insurance benefits using a specialist member of our team.
Let’s also not forget that UpState Hearing offers a 14-day test-drive on all new technology with no commitment or obligation, something that Costco does not offer.
You may find yourself benefiting from Costco’s flexible hours, as they are open on weekends and evenings, whereas UpState is open during traditional business hours.
Despite this, UpState Hearing is proud to offer Virtual Appointments that allow you to converse face-to-face with a specialist from the comfort of your own home. That way, you can be supported throughout your hearing healthcare journey wherever you are.
To conclude, whether you decide to start your journey with UpState Hearing or Costco, taking the first step toward getting help is the most important part of addressing your hearing challenges.
Hearing loss is complicated and there is a range of factors that contribute toward its severity dependent on person to person. Your individual challenges and requirements are unique to you and only you can know what to do next.
If you have any questions or want to know more about our services, then you can request a callback on this page and we will be in touch shortly.