Hearing Aids, Hearing Tests and Hearing Aid Repair

Welcome to UpState Hearing Instruments, an experienced hearing aid center with 5 CA locations in Red Bluff, Chico, Redding, Weaverville and Susanville, California. Our CA licensed team provides advanced hearing care with the latest hearing aid technology and thorough follow-up care. Schedule a FREE consultation today!

"I have used hearing aids for around thirty years.
UpState Hearing is the best. They treat you like family..."

Fred W.

Welcome to UpState Hearing Instruments
With 5 Locations Throughout the North State and North Sacramento Valley


Get a Two Week FREE Trial on hearing aids from Upstate Hearing Instruments

Available on all of the latest hearing technology
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Try them and believe!

Get a free two-week trial on hearing aids from UpState Hearing Instruments.

Our Locations

We offer satellite locations throughout the North State, including Redding, Red Bluff, Weaverville, Susanville, and Chico.

Find a Hearing Center

We hold monthly classes for all new hearing device fittings; held in our Redding office. All are welcome to attend.

Hearing Aid Help

Get help using, maintaining and taking care of your hearing aids with these easy-to-follow guides and videos.

Read More

Why Choose Upstate Hearing Instruments?

For over 25 years Upstate Hearing Instruments has provided excellent hearing device services to the North State and North Sacramento Valley area. We offer hearing tests, hearing aids, hearing aid fittings, hearing aid repair, hearing loss education, and so much more.

"We are so glad that we came to UpState Hearing for my hearing aids. They are great! Everyone has been very professional, knowledgeable, helpful, and friendly. Thanks to all of you. - Dave & Pam L.

Dedication and Passion

Upstate Hearing Instruments is dedicated to providing you with the very best in hearing technology so you can experience the beautiful environment of sound that is all around us. We understand the struggles of hearing loss, not only for those experiencing hearing loss but for family and friends as well. We are passionate about helping those who are experiencing hearing loss reach their full hearing potential with the assistance of hearing devices if needed. Some of our staff have personal experience with the effects of hearing loss which fuels their drive to help others achieve their best hearing quality. Life is full of beautiful sounds we don’t want you to miss out on.


Upstate Hearing Instruments works hard to find the right hearing aid that works best for you. We take the time to listen to your needs to help you pick the right device for your lifestyle. With our two week free trial on our hearing devices, you can be sure that you find the right hearing aids for you. We want to help you achieve your best hearing possible on your terms.

Excellent Staff

Upstate Hearing Instruments staff is the core of our excellent care and amazing success. Our staff takes time with each parent to discuss their needs, expectations, as well as educate them on hearing loss and hearing aids.

Our staff is professional and highly knowledgeable. They stay up to date in new technological advances to remain experts on the hearing devices offered to our patients. Upstate Hearing’s staff are empathetic and understanding of the struggles associated with hearing loss. Our staff is driven to provide excellent quality care to each person whom they meet.


Traveling for hearing aid services can add stress and be an inconvenience. Upstate Hearing Instruments has 5 office locations in Northern California to provide more hearing services to more people. Our satellite locations offer hearing device services closer to your location providing more convenience and flexibility. Check out our location page to see the hours for each location.

Quality Aftercare and Education

Upstate Hearing Instruments prides ourselves on giving the best care to our patients. Not only throughout your hearing test and fitting for hearing devices but well into after you have chosen which device works best for you. We provide quality aftercare for you and your listening devices to keep you feeling confident and in tune with the sound environment around you. Check out our many services under our service page to learn more about some of our aftercare services.

Not only do we provide excellent care and aftercare we also provide amazing education for you and your family. Some individuals are able to recognize when they begin to have trouble with hearing. Some individuals may not notice a change due to the slow progression of hearing loss, but will often find themselves asking “what” more consistently or noticing their friends and family becoming agitated over repeating themselves. People with hearing loss can experience denial or may be hesitant to seek assistance. Educating family about the effects of hearing loss is important to help build support and understanding for their loved one.

We also provide excellent education about the care and use of the hearing aids you choose. Our goal is to make sure your hearing aids last for as long as possible and proper care is where this starts. We will make sure you know how to use, store, and clean your hearing aids before you leave our office. We welcome any questions or concerns about your hearing devices.

We want to make the process easy, as well as keep you completely informed so you can make decisions that are best for your hearing needs. Our Licensed Hearing Aid Dispenser work with you and your family to find the best solutions for your hearing difficulties.

When noticing the signs of hearing loss, finding the right audiologist and hearing aids for your lifestyle helps to ensure you are able to experience the world around you without dealing with the frustrations associated with hearing difficulties. Upstate Hearing Instruments is ready to help you with your hearing needs. Please give us a call to set up an appointment at the office closest to you! We look forward to working with you.

Hearing Devices and Services

Upstate Hearing Instruments offers several different brands of hearing devices to help you choose the hearing aid that fits your preferences and needs. These include:

  • Oticon
  • Widex
  • Lyric
  • ReSound
  • Starkey
  • Phonak
  • Unitron
  • Bernafon

Please feel free to call to set up an appointment to talk with one of our Licensed Hearing Aid Dispensers to find the brand and model that will work best for you. We are sure to have the device that best fits your needs and lifestyle!

Signs of hearing loss

Hearing loss can cause frustration and sadness. Many people feel a sense of loneliness and isolation when dealing with the long-term effects of hearing loss. When the vibrant sounds of life become muffled or barely audible many people may begin to avoid activities they once enjoyed. But you don't have to miss out on the sounds of life if a hearing aid can increase your hearing ability. Meeting with an audiologist and exploring your hearing needs and options at the first signs of hearing loss can help you maintain your best hearing ability. The following are some signs that you may have hearing loss:

  • Sounds become more muffled
  • Struggle to hear people when they talk, whisper, or call from another room
  • Struggle to follow a conversation when in a group setting
  • Hearing others on the phone is more difficult
  • Notice turning up the tv more than usual
  • Asking others to repeat themselves more often than usual

Hearing loss prevention

Ageing, injury, and exposure to loud noises are among the top leading causes of hearing loss. Taking precautions with your hearing is vital in protecting against preventable hearing loss. Here are some ways you can protect against hearing loss.

  • Wear earplugs when around loud noises and limit exposure to loud noises when possible
  • When using headphones or earbuds turn music or sound up loud enough to hear it and no more.
  • Try to limit headphone and earbud use to an hour at a time with short breaks in between.
  • If at risk for noise-induced hearing loss get yearly hearing checks to track hearing ability.
  • Make sure to give your ears a break when you've been around loud noises for an extended period of time.
  • Get regular hearing check-ups to monitor hearing if you have any concerns about hearing loss.
  • Avoid sticking things in your ear.
  • Try to maintain healthy stress levels and a healthy lifestyle.
  • Keep ears dry.

Not all hearing loss can be prevented such as hearing loss caused by disease or illness. It is best to consult an audiologist to discuss your options based on the cause of your hearing loss.

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Upstate Hearing Instruments is rated 4.9 out of 5 based on 135 reviews from around the Web.
“Scott and all the staff have gone above and beyond in helping my find the right hearing aids for my unique requirements. ”
Audrey S.
“Convenient location in my hometown. Very professional and friendly employees. Responsive to follow-up questions. ”
Robert M R.
“Made me hear a little better. ”
Michael W.
“Top quality products. Very professional, relaxed and friendly service. Staff go out of their way to be helpful. ”
Kay F.
“My experience at Upstate Hearing was great. From the front desk, ear molds and actual hearing tests, all were very professional. ”
David R.
“My experience with your staff has been excellent. Always pleasant and accommodating. My hearing aids have been frustrating. ”
Mary E S.
“My mom and I both are customers, they are nice and helpful. I wouldn't want to go elsewhere!”
Sonja E.
“Everyone was kind and helpful. It was a good experience. ”
Peggy L.
“If I had to have hearing aids, I am certainly grateful that I found the wonderful encouraging professionals at Upstate Hearing. ”
Elizabeth K V.
“Very friendly and professional. ”
Jacquie M.
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My husband and I have always been treated as friends. Your product has helped us feel comfortable with friends and family. We are able to hear in church and were lost before. Thank you all.

Doris M.

The Chico office staff are so professional, caring and truly helpful. They are more than a dispensary. They are competent and committed!

Jim S.

The team continues to meet the challenges in pursuit of improved hearing for the client. It is pleasant to do business with such a helpful, good-natured group.

Steve H.

To me the service I receive is as important as the product purchased. I switched to UpState Hearing for the service and have not been dissapointed. I am also satisfied with the products carried.

Patricia A.

I appreciate all of your help and your willingness to work with my insurance.

Carol S.

I am receiving quality help from Michelle Kahl, AuD. Dr. Kahl has been patient and considerate. She has answered my many questions to my satisfaction.

Diane J.

Upstate hearing has wonderful staff! Ken has worked very hard to help me hear the very best possible.

Sue H.

Very happy with service including ongoing "fine-tuning"

Joseph C.

I am so glad you are in Red Bluff and supply all of the needed items for my hearing aids.

Allene D.

There is a very friendly and welcoming environment at UpState. This is the first and only office that I have ever been to that served coffee and cookies!

Hope B.