Reasons To Choose Us

Our UHI Core Values

Champions

Our guiding philosophy is to always do what is best for the hard of hearing with personalized solutions.

Integrity

While designing creative solutions for our patients, we exhibit professional accountability and humble confidence.

Optimistic

We have “can-do” attitudes, and solution-based thinking, always focusing on the positive.

Teamwork

Our team selflessly delivers excellent patient care through our hard work, shared strengths, and reliable follow through.

Communication

Effective communication is the foundation for healthy relationships.

Nine Reasons to Choose UpState Hearing Instruments

With over 60 years of combined experience, we are confident in addressing your better hearing needs. Our hearing instrument specialist and support staff have been chosen first and foremost for their customer service abilities and expertise in providing the best hearing care solutions possible.

At UpState Hearing, you will be treated with the compassion, care, and dedication your hearing needs deserve.

We know your time is valuable, so we provide two full time and three part time Northern California office locations to make better hearing more accessible than ever before. Redding and Chico offices are open full-time, Monday-Friday.

Red Bluff, Susanville, and Weaverville are open during regular select days of the month.

Please see our website to schedule an appointment at any of these better hearing service locations. All offices have convenient parking and handicap accessibility.

Many local physicians depend on us as their patient’s hearing care experts and regularly refer patients to us.

We’ve worked hard to gain the trust and confidence of local physicians, physician assistants, and nurse practitioners by offering comprehensive hearing tests and hearing aid care.

Our protocols make sure that your primary healthcare provider always gets a copy of your audiogram and is alerted if a higher level of follow-up care is required.

At UpState Hearing, we believe in regular ongoing training education to better understand poor hearing and the day-to-day challenges that go along with it, whether it’s for our staff, patients, or community.

Hearing instruments are only part of the full range of services you will receive when you choose better hearing from our offices. Understanding your hearing and challenges are important both for you, your family, and loved ones.

We speak regularly to service organizations, community leaders, and families about the need and importance of better hearing and communication.

14-Day Test-Drive All Hearing Technology

You wouldn’t buy a car without having a test-drive, and we don’t expect you to invest in better hearing without first experiencing the difference for yourself.

UpState Hearing Instruments proudly offer 14-day test-drives on all hearing technology, giving you the confidence that you’re making the right decision.

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Request a Callback

With so many myths and misinformation about hearing loss and hearing care, it’s often the unknowns or confusion that holds us back from making the right decisions.

That’s why we have a hearing care expert available to help.

If you have a question, or would like to speak to a professional privately about the challenges that you may be facing, then simply request a callback and we’ll call you for a friendly no-obligation conversation.

“Hearing aids have allowed me to hear my grandkids”

I first realized that I was having trouble hearing during a meeting at work. Upon visiting UpState Hearing Instruments, I found them to be very welcoming! Hearing aids have allowed me to hear my grandkids. If you’re concerned about your hearing, you will be very happy with your decision if you visit UpState Hearing Instruments.
- Holly

“Struggling to hear at work was impacting my job”

I was struggling to hear at work which was impacting my job. My first impression of UpState Hearing Instruments was how great Ken’s presentation was. As I’m practically deaf without my hearing aids, they have greatly impacted my life. My advice to anybody that is considering visiting UpState Hearing Instruments is that it’s the place to go – it’s full of great people, especially Stacy!
- Mike

“These are my fourth pair of hearing aids and my first experience with UpState Hearing. I have never been so happy with the service and performance.”
- Duane Menefee

“I can turn the TV down to a comfortable level that does not annoy my wife”

I first noticed that I had a hearing loss several years ago. Before coming to UpState Hearing, I was concerned that I would not like them [hearing aids] and that I’d get possible feedback noise. I found everyone at UpState Hearing to be friendly, not pushy, and the demos were a plus. With my new hearing aids, I can turn the TV down to a comfortable level that does not annoy my wife. UpState Hearing is awesome. My hearing aids are comfortable – I am not vain about wearing them. They aren’t very noticeable.
- Ron R.

“I love that I can stream with all my devices”

I first realized that I might have a hearing loss when I was unable to hear normal conversations in a crowd. At first, I was concerned that I was too young for hearing aids and about the stigma of wearing hearing aid devices. During my first visit to UpState Hearing, I thought everyone there was very professional, they answered all of my questions, and they were compassionate. I can definitely hear better with my hearing aids! I love that I can stream with all of my devices. UpState Hearing is absolutely the best, they are easy to work with, and they offer good follow-up. P.S. Josh was the best!!!
- J.M.S

“We were satisfied when I took my dad to UpState Hearing to see Ken and know that’s where my husband wanted to go. ”
- Austin R.

Why Hearing Loss Often Goes Unnoticed

According to a recent National Health Survey, it’s predicted that 15% of the US population has some form of untreated hearing loss. The reason for this is that hearing loss can be very difficult to self-diagnose. With it often occurring slowly and gradually, it’s rare to notice any day-to-day changes, with no way to compare to what your hearing was once like. This is the reason that our loved ones often notice our hearing challenges before we do.

If you are concerned about your hearing or a loved one’s hearing, then your first step should be to have a comprehensive hearing assessment. It’s quick, non-invasive, and the earlier you can catch any form of hearing loss, the sooner you can correct it, and the higher the success rate.

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