Our Locations

At UpState Hearing, we’re dedicated to providing expert hearing care that lasts a lifetime. Serving many areas around California, we’re here to support you every step of the way.

Choose an UpState location

UpState Hearing offers the best in hearing technology, service, and individualized care. Our 60 years of combined experience and care for more than 10,000 ears in Northern California has taught us to put the needs of our patients and their families first.

So, we have assembled a team of hearing aid specialists and support staff not only based on their knowledge and training but also on their expertise in customer care.

The compassionate and caring dedication of our team members are the reasons Northern California residents trust UpState Hearing and the secret behind our “Care for Life Guarantee.”

Choose an UpState location

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Jack B.

★★★★★

5stars great caring service. Scott is the best. Love my aids.would not go anywhere else.

Jerome B.

★★★★★

Dennis F.

★★★★★

I recently got evaluated by Upstate Hearing and purchased some state-of-the-art hearing aids from them. The clinicians were professional and competent. All staff I encountered, from the front desk to the clinical staff, were courteous and helpful. They went the extra mile to accommodate my crazy schedule. I would recommend them to anyone needing help with a hearing problem. One nice thing about Upstate Hearing is they offer devices from a variety of manufacturers and not just one with whom they have a special financial relationship.

Sheila W.

★★★★★

They have always been so kind explaining everything best place for hearing aids

chad L.

★★★★★

Very good experience, in Susanville,curious, waiting room was clean, and the experience with the Doctor was nice, He explained everything to me spent an hour with me just to make sure I knew how to put in and maintain my hearing aides

Garry P.

★★★★★

Excellent. Spent full hour setting up new hearing aids for my very difficult fitting

Silverliningsgirl NATALIE P.

★★★★★

Wonderful people and very helpful

Kathleen D.

★★★★★

Jane D.

★★★★★

I received expert care and testing. I was prescribed excellent high quality hearing aids that really opened up the world to me. I had previously not been able to find words with prior hearing aids.

Gary L.

★★★★★

Absolute great service. I felt the price was high but still purchased because of Customer Service.

Larry D.

★★★★★

Joshua went out of his way to open their office on a Saturday to assist with fitting me with my first set of hearing aids. He was very thorough and listened hen I had a question or concern. His knowledge was spot on and made it a great and fun experience for me. Everyone else I spoke with was kind and caring, helping me navigate through this. I fully recommend UpState to anyone who needs hearing aids or just advice. Thanks to all of you 🙂

Ken M.

★★★★★

My experience with Christa and Upstate Hearing in Chico has been spectacular. Christa was fully immersed in helping me deal with my particular and somewhat unusual requirements. She was very patient and understanding, and went all out to ensure I was satisfied with my hearing aids.I can recommend Upstate Hearing 100%.

Jennifer W.

★★★★★

I couldn't get in to see the local audiologist for 4 months. But Upstate Hearing got me in, evaluated and a new hearing aid within a month. Very friendly staff and technician. He even tried to fix my old hearing aid.

Anne R.

★★★★★

Les W.

★★★★★

Joshua was great a patient with me helping to make sure we selected the right hearing aid. The model of allowing patients time to process the fitting is perfect.

Paul C.

★★★★★

I had a great experience with Upstate Hearing. Christa was genuinely interested in the issues I'm experiencing and took a lot amount of time asking meaningful questions and offering unique and insightful advice. Very professional, knowledgeable and compassionate. I wouldn't think twice about recommending them and appreciated all the help.

Miguel M.

★★★★★

In a time when service seems to be non-existent, this is not the case with UpState Hearing. Joshua went above and beyond the call and was a pleasure to do business with. I recommend him and his crew wholeheartedly. It's hard to find places like this anymore, and I feel lucky to have found this one. Thanks for everything!

Sharon S.

★★★★★

Very caring. Appointments on time. Everyone is so nice

Eva C.

★★★★★

Upstate staff are so very knowledgeable and caring. I wholeheartedly recommend them for those looking for hearing aid support. I go to their Red Bluff office mostly and you won’t find a better friend to help you than Jake. The Redding office are awesome as well. I want to say THANK YOU to them all for being there for the needs of the hearing impaired!

the paisley channel L.

★★★★★

I am very pleased with the service I received I am enjoying my experience with my new hearing aids and would recommend this place to people

Delaney A.

★★★★★

I just had a new patient exam at UpState Hearing Instruments, and I cannot speak highly enough of this clinic! The entire experience, from the initial phone intake with Bryce, to the moment I walked in and was greeted by Kassidy at the front desk - to being seen personally by Joshua Fockler, HIS, was fantastic. The staff was friendly and efficient, and Joshua was not only knowledgeable but also took the time to address each and every one of my questions (I ask a lot!!) and concerns. He was kind, affirming, empathetic, patient, and seriously, when I say knowledgeable-that is an understatement! I felt well taken care of and set up for success as a patient; l even got a cool folder with all of my information and details of the exam upon leaving.If you or a loved one needs a hearing evaluation, continued care, hearing aids, repairs, or hearing protection - please do not hesitate to check them out! Their scheduling process is super easy and fast, and their clinic is totally worth the experience. Highly recommend!

Shellee A.

★★★★★

Absolutely wonderful. Took less than 3 months to get. New owners and couldn't be happier with the friendly staff

Miranda K.

★★★★★

Great people! Great service! My hearing aid has totally changed my life. Thank you.

Charleen C.

★★★★★

Great experience!

Matt R.

★★★★★

A very positive experience. The staff are friendly and professional. Easy to get an appointment at a convenient time. Jake spent a lot of time going over options and answering my questions completely. One of the demo models malfunctioned and they were able to replace it the following day. Jake was very prompt in answering my email questions. I emailed him late on a Friday with a question about setting up a TV adapter and he called me 30 minutes later and helped get me up and running over the phone. I look forward to a long relationship with UpState.

Nathan H.

★★★★★

I needed to replace the hearing aids lost in the Camp Fire so I chose to go to UpState and I made the right choice.The facilities and the staff are fantastic.I would recommend them highly.

Angela H.

★★★★★

Absolutely love this place. Everybody there is very courteous and down to earth. They make everybody who walks through their door feel right at home. The office is very nice and clean. Got my hearing aids so much quicker than I thought I would. They make sure you have everything you need and answer any questions you might have. If you having trouble hearing I highly recommend you give Upstate Hearing a call. You'll be glad you did.

katrina C.

★★★★★

they are very professional, sanitized!, helpful, available for appts, and surprisingly good medical care for up here.

Richard R.

★★★★★

I have been using Up State Hearing in Redding for many years; and over those years as my hearing has continued to decline, the folks at Up State Hearing have continued to help me by steering me towards the new and improved technology that has become available.I have always found that the Up State Hearing team has been patient and knowledgeable, willing to keep working with me and with my wife so that we can learn together how to best use the hearing instruments to maximize the capabilities of the advanced technology available with the newest hearing instruments.I recommend and encourage you to find out about Up State’s Complimentary 2-Week Test Drive where they will test your hearing and allow you to try out the best hearing instruments available for two weeks to see for yourself how much of a difference being able to hear and understand what is going on around you. Do it for yourself and for the other people you interface with. Find out about the ability to hear on your cell phone and the television; it is a great feeling to be able to hear and understand your grandkids again. Give the people at Up State a chance to improve your life and the lives of the people you care about.

Jim W.

★★★★★

The people here are so caring and professional. Always enjoy going in for check up or supplies.

Marie P.

★★★★★

Upstate Hearing Instruments is Great!I've had a great experience s with Jacob and Ken for a number of years. Staff are always helpful, knowledgeable, honest, and available.

Nadina D.

★★★★★

Upstate is very professional and knows their business well.

Dennis H.

★★★★★

Upstate Hearing Has been very accomodating in my search for the correct hearing aids for me. I will gladly recommend them to anyone who is searching for an improvement to their hearing abilities.

Bruce J.

★★★★★

Great Experience!

Kevin C.

★★★★★

Ric B.

★★★★★

Sophia M.

★★★★★

Ararespecies S.

★★★★★

My appointment was an exceptional experience. Dr. Flocker was very thorough, well educated, passionate, knowledgeable and helpful. 1st class service.

heather S.

★★★★★

Love the service. They know how to meet the needs of their customers and make everything easy and comfortable.

Nancy C.

★★★★★

I can't say enough about the staff at the Chico office! I have several issues going on with my ears and hearing. Christa and Rene addressed them the best they could and even went above and beyond, to help me. Both their knowledge and concern is amazing. They realized I needed to be referred out of the area for care. Be assured I will be back to the office for hearing devices.

Lawrence J.

★★★★★

If you have to say what all the time, This is the place to go!!! Excellent staff and hearing techs ever!!! Good attitude and very good instructions! I’m very happy to listen again without saying what!!!

Jena V.

★★★★★

Fantastic, friendly, very thorough service. I had never had a full hearing exam before. Joshua explained each step in a courteous and delightful manner and helped me get some devices which have already changed my life. I have my full hearing back and then some. He made the process very enjoyable and I highly recommend Upstate Hearing!

Joseph H.

★★★★★

Tim U.

★★★★★

Kim E.

★★★★★

Upstate Hearing is, by far, the best hearing aid provider I have ever experienced, and I have experienced a few.Christa pinpointed my hearing issues, gave me several options (each explained clearly and concisely), and let me try out and ultimately choose what I thought best for me. No hard sell; just good information, an honest and accurate hearing assessment, and great after- sale support.Christa and Rene (front desk) are the best!

Brandy F.

★★★★★

Ric B.

★★★★★

Outstanding service and staff for hearing health.

Karen E.

★★★★★

My experience goes way back! I have always like the they treated me and listened to my issues! Christa is amazing!

Indi G

★★★★★

Great people!

Theresa R.

★★★★★

Frances P.

★★★★★

Jon L.

★★★★★

Christa is extremely knowledgeable and Renee very attentive to my personal hearing needs.They are very courteous and responsive whenever I need help with my hearing aids.

Irene W.

★★★★★

Upstate hearing has been so helpful. Christa and Rene have been great. My mom is 87 years old and has not been able to hear well for about 5 years with her hearing aids. Her aids are v er ry old. They have adjusted her aids, put bigger microphones on them and had custom molds made for her ears. My mom can hear everything now for the first time in years. She has a smile on her face now and no longer feels left out. Thank you so much for taking the time to keep working on this to get it wright for her.

Amanda R.

★★★★★

Upstate Hearing has been amazing to work with!It is very important for me to feel comfortable about where invest my energy, time and resources - I have not been let down.I have been treated with patience and respect, receiving quality information and education on hearing loss, products and services.Working with Christa has been a pleasure, and an honor - she takes time and care to really custom tailor the services provided.I highly recommend Upstate Hearing!

Misty K.

★★★★★

Absolutely amazing staff and great atmosphere.

Andy A.

★★★★★

Scott just fit me for the new Oticon hearing aids. Wow they are awesome. They sound so clear. Thanks

Michelle A.

★★★★★

Judy P.

★★★★★

So refreshing and knowledgeable.

Julie S.

★★★★★

When I finally made the decision to do something about my hearing loss two different friends recommended Christa at Upstate. Rene set up my appointment and sent me some paperwork to complete before my visit.When I arrived, she made me feel right at home while I waited. During my initial meeting with Christa, she instantly put me at ease. She did a complete hearing exam and test and then we talked about options. Her suggestion was to try hearing aids to see what I thought, no pressure. Well, I fell in love with the ability to hear clearly and her! She is very accommodating, warm and friendly. Yes, I highly recommend the team of Christa and Rene at Upstate.