Lifetime Hearing Care in Redding, CA You Can Trust

At UpState Hearing, we’re dedicated to providing expert hearing care that lasts a lifetime. Serving Redding and surrounding areas, we’re here to support you every step of the way.

UpState Hearing Redding, CA

Phone

(530) 243-7307

Address

1640 Tehama Street, Suite B, Redding, CA 96001

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Business Hours

Monday

8:00 AM to 5:00 PM

Tuesday

8:00 AM to 5:00 PM

Wednesday

8:00 AM to 5:00 PM

Thursday

8:00 AM to 5:00 PM

Friday

8:00 AM to 3:00 PM

Saturday & Sunday

Closed

Closed for Lunch *

12:00 PM to 1:30 PM

Meet the Redding Team

At UpState Hearing, our caring professionals are dedicated to helping you hear your best. Whether you need a hearing test, hearing aids, or ongoing support, we’re here to provide expert care. Visit us and experience better hearing with a team that truly cares!

Meet the Redding Team

Bryce Etzler

Chief Operating Officer

Shalana Moten

Hearing Instrument Specialist

Lic. H.A. 8364

Scott Morris

Hearing Instrument Specialist

Lic. H.A. 7657

Jacob Concienne

Hearing Instrument Specialist

Lic. H.A. 8885

Stephen Heleniak

Hearing Instrument Specialist

Lic H.A. 8995

Kevin Crum

Lab Tech

Kiara Nichols

Office Manager

Jasmine Rydlek

Insurance Biller

Kloie Greenfield

Lab Manager

Teresa Geisler-Watts

Patient Care Coordinator / Lab Tech

Julia Wood

Patient Care Coordinator / Lab Tech

Kenneth H. Wood

Mentor

Lic. H.A. 1786

Advanced Hearing Technology for Upstate California Residents

At UpState Hearing Instruments, we understand that hearing loss impacts more than just your ability to hear—it affects your quality of life, your relationships, and your daily interactions. That’s why we’re committed to providing top-quality hearing aid solutions to residents throughout Redding, CA.

Why Choose Hearing Aids from UpState Hearing in Redding, CA

Unlike many providers, we believe you should experience the benefits of better hearing before making an investment. That’s why we offer our unique 14-day test drive program with no deposit required. You wouldn’t buy a car without test driving it first, and we believe hearing aids deserve the same approach.

Our experienced team of hearing specialists will help you select the right hearing technology based on:

Your unique hearing loss profile
Your lifestyle and daily activities
Your budget and preferences
Your communication needs

Today’s Modern Hearing Aids

Today’s hearing aids are remarkably different from what you might remember. Modern devices are:

Discreet and nearly invisible – Many of our patients report that friends and family don’t even notice they’re wearing them
Smart and connected – Stream phone calls, music, and audio directly from your devices
Advanced sound processing – Focus on conversations even in noisy environments
Rechargeable options – Eliminate the need for frequent battery changes
Customizable – Adjust settings through smartphone apps for different environments

Our Hearing Aid Process

Comprehensive hearing assessment – We’ll evaluate your hearing to understand your specific needs
Personalized recommendation – Our specialists will help you choose the right technology
14-day test drive – Experience better hearing in your everyday environments
Expert fitting and programming – We’ll ensure your devices are perfectly adjusted for your hearing profile
Ongoing support and care – Our “Care for Life Guarantee” means we’re with you every step of the way

Hearing Aid Styles We Offer

We carry a wide range of hearing aid styles to meet different needs and preferences:

Behind-the-Ear (BTE) – Versatile, powerful, and easy to handle
Receiver-in-Canal (RIC) – Popular for their comfort and natural sound quality
In-the-Ear (ITE) – Custom-made to fit your ear perfectly
In-the-Canal (ITC) – More discreet with good sound quality
Completely-in-Canal (CIC) – Nearly invisible when worn
Extended wear – Can be worn for months at a time

Serving Redding and Beyond

Our Redding office is conveniently located at 1640 Tehama St, where our hearing instrument specialists provides exceptional care to our patients.

We also serve residents throughout Upstate California with locations in Chico, Red Bluff, Redding, Susanville, and Weaverville.

Ready to Experience Better Hearing?

Don’t let hearing loss impact your quality of life any longer. Contact our Redding office today to schedule your free hearing assessment and begin your 14-day test drive of our advanced hearing technology.

Call us at (530) 243-7307 or visit us at 1640 Tehama St, # B, Redding, CA 96001.

Schedule Your Hearing Assessment

Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

Full Name

Email Address

Phone No.

Preferred Day

Preferred Location

How did you hear about us?

Hearing care services

How Can We Help

Hearing Test

Comprehensive evaluations to determine your unique hearing profile and identify the right solutions for your specific needs.

Hearing Aid Technology

Cutting-edge devices customized to your lifestyle, featuring Bluetooth connectivity, rechargeability, and discreet designs.

Hearing Aid Repairs

Expert maintenance and repair services to ensure your hearing devices continue performing at their best for years.

Hearing Protection

Custom-molded solutions that preserve your hearing health while allowing clear communication in noisy environments.

Hearing Insurance

Assistance navigating insurance benefits and financing options to make quality hearing care accessible and affordable.

Hearing Aid Fitting

Personalized programming and adjustments to ensure comfort, optimal sound quality, and seamless integration with your daily life.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Excellent

UpState Hearing Instruments5.0

Based on 145 reviews

See all reviews

review us on

Tracie M.

13 hours ago

I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰

Kiara N.

2 days ago

Willis

2 days ago

Staff is top notch.

David G.

3 days ago

Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.

Diane

1 week ago

Orlando delos R.

1 week ago

Linda M.

1 week ago

Rick K.

2 weeks ago

My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.

Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!

Donald B.

2 weeks ago

Went real good

Response from the owner:Thank you, Donald! Appreciate the review.

Ken M.

3 weeks ago

Very nice people and they understand your problems

Carolyn S.

3 weeks ago

My technician was very nice and funny. She helped me understand what’s going on inside my ears. Very polite and had a positive experience. Thank you

Andrea A.

4 weeks ago

This place is awesome and helpful!

Mike W.

4 weeks ago

They do a great job of taking care of you and your hearing aids.

Response from the owner:Mike, that is a HUGE compliment. We want all of our patients to feel the way you do! Thank you for being the best part of Upstate!

Chris P.

4 weeks ago

Sha was great!!❤️

Cynthia H.

1 month ago

Stephen and the other staff are great. They’re attentive, educated in their field, and caring. Very supportive to their patients’ every need. I would recommend this hearing care clinic to all family and friends.

Response from the owner:Cynthia, thank you so much for your kind words! We’re thrilled to hear that Stephen and the rest of our team made such a positive impression. We truly appreciate your recommendation and your trust in UpState.

Karen M.

1 month ago

I highly recommend Upstate Hearing Instruments. I’ve received great care and training for my hearing aids. They’ve worked with me and helped me adjust to using hearing aids. I love being able to hear better and wear my hearing aids everyday. There is a learning curve and they’ve been very helpful. I’m so glad I had such a positive experience as a fort time user. The education they offer really helps make the adjustment to using hearing aids easy!

Response from the owner:Thank you so much for your recommendation of Upstate Hearing Instruments! We’re honored to have been part of your journey as a first-time hearing aid user. Adjusting to hearing aids does come with a learning curve, and we’re so glad our team could provide the care, guidance, and education you needed to feel confident and comfortable. Hearing better every day is truly life-changing, and it’s wonderful to know you’re loving the experience! Your kind words mean so much to us. Thank you!

Ellen M.

1 month ago

Response from the owner:Thank you for the review, Ellen!

Brad F.

1 month ago

Response from the owner:We appreciate the review!

mjcentury21

1 month ago

Response from the owner:Thank you!

Laura E.

1 month ago

Not rushed excellent individualized care. Thorough explanation of care and follow up. Very reasonably priced.

Treat A.

1 month ago

I was overall pleased with my visit to Upstate. I experienced no high pressure sales pitch. They evaluated my hearing for free and were patient in explaining my options. I would recommend Upstate based on my experience.

Response from the owner:This is exactly what we aim to do! Thank you for leaving such a thoughtful review.

Martha B.

1 month ago

Took their time. Friendly and professional.

Response from the owner:Thank you Martha. We love reviews like this!

Jarl V.

2 months ago

Everything went great, quite impressive thank you

Response from the owner:Thank you, Jarl! Appreciate the review.

Karin KC C.

2 months ago

Scott is knowledgeable and kind! I enjoyed the appointment with him.

Response from the owner:Thank you, Karin. Scott is wonderful! He is such a hoot to work with and loves taking care of the hard of hearing.

Kathleen B.

2 months ago

Very helpful from front desk with Teresa to great care by Scott.

Response from the owner:Kathleen, thank you for this review. Teresa has been an incredible addition to our team and Scott loves his patients. We appreciate you choosing us for your hearing journey!

Dale B.

2 months ago

Very knowledgeable staff provided the most comprehensive hearing exam I've ever had and matched my needs with excellent hardware and software! Professional in every sense and a pleasure to deal with

Ann M.

2 months ago

Response from the owner:Thank you, Ann. We appreciate the review.

lonnie D.

2 months ago

Very professional, they live by selling a product, they sell by supporting their customers who are happy with their product or if unhappy, go the extra mile to make it right. They have done that for me, I am a customer of over 35 years.

Response from the owner:Thank you, Lonnie for your incredible loyalty and for sharing your experience! Being your trusted provider for over 35 years truly means the world to us. Your continued trust and confidence in us is the highest compliment we could receive. We’re grateful to have you as part of our hearing care family!

Trisha W.

3 months ago

The staff is very friendly and knowledgeable, nice atmosphere too.

Response from the owner:Thank you so much, Trisha! We hope to see you again soon!

Jesus C.

3 months ago

Response from the owner:Thank you, Jesus!

Fay C.

3 months ago

Every time I have went in to see Jake for just a general check up, he’s been very polite and very helpful shows me different ways that my hearing aids will work with my phone and how I can use it to the best of my ability. The hearing aids he got for me work great. I don’t feel I am wearing them. They’re very light and very comfortable. He troubleshoots anything I have concern about. I am glad I went to Upstate to get my new hearing aids. The best I’ve ever had. I am 80 years old and I’ve had a few different hearing aids. Thank you very much Jake and thank you, Upstate hearing.

12/15/25 The lady I had today was very easy to work with easy to ask questions with and she answered to everything for me. I’m sorry I can’t pronounce her name. But she’s a beautiful, friendly, wonderful person and I was glad to have her help me. I’m looking forward to seeing her again in a couple of months and get my new hearing aids.
I recommend Upstate hearing to everyone

Response from the owner:Wow! Thank you so much for your kind words, Fay. We’re so happy to hear that Jake has been helpful and that your new hearing aids are working so well. They’re meant to make life easier, and it’s wonderful to know they’re doing just that for you.
I will make sure I pass on your kind words to our staff. They will be thrilled to know they made your visit comfortable and easy. Thank you for recommending us. We appreciate you being part of our UpState Family and hope to see you soon!

Pamela P.

3 months ago

It was a quick and thorough appointment. We both are looking forward to finding the pair that best suits me. A very positive day.

Response from the owner:Thank you, Pamela! We’re so happy it was a positive day and can’t wait to help you find the pair that’s just right for you.

Eric R.

3 months ago

Skilled and knowledgeable professionals with practical advice, short wait times, friendly and helpful assistants.

Response from the owner:Eric, thank you for taking the time to share your experience. We truly value our patients satisfaction. It is the greatest compliment.

David S.

3 months ago

Great people to work with. I’ve received A1 service every time I’ve been there!

Response from the owner:David, this is the best compliment to our staff. Thank you so much for your review! We aren't perfect, but we do strive for perfection. Thank you again!

Richard Knowles S.

3 months ago

Response from the owner:Thank you, Richard!

Christine M.

3 months ago

Well I keep forgetting his name, but he is so very nice and explains things so I can understand!

Response from the owner:Christine, thank you for the kind words! You’re not alone, I get names mixed up here as well. Names aside, we’re so happy to hear he was friendly and explained everything in a way that made sense. We truly appreciate you sharing your experience.

Allison A.

3 months ago

Attention to patients needs and quality of my hearing aidsis outstanding! Don't let your inability to hear or old hearing aids deter you from getting the help you need! I have.
Meniere's Disease and the care and service met my needs.

Response from the owner:Thank you for sharing your experience, Allison! We’re so glad we could provide the care and hearing aids that work for you, especially while managing Meniere’s Disease. Your words are such an encouragement to others who might be hesitant to seek help. Hearing well is life changing, and we’re honored to be part of your journey.

Carl B.

4 months ago

Very professional and friendly staff. Would recommend you to anyone who has a hearing issue.

Response from the owner:Thank you, Carl. Referring patients is the greatest compliment! We strive to provide you and your loved ones with the best care.

Danny C.

4 months ago

Response from the owner:Thank you for your review, Danny!

Thomas S.

4 months ago

Did my hearing test again. Was able to track any changes in my hearing since my last visit just over a year ago. Good folks and very professional.

Response from the owner:Thomas, thank you for the wonderful feedback. We're glad the retest helped you track changes over the past year and that you found our team professional and friendly. Appreciate you trusting us with your care.

Allen S.

4 months ago

Kevin has given me the best help I’ve received so far at Upstate Hearing. Very smart, kind and skilled young man.

Response from the owner:Allen, thank you so much for the glowing review! We’re delighted to hear Kevin provided the best help you’ve experienced at Upstate Hearing. He has been a huge asset to our team. We look forward to all your future visits with us.

Debby N.

4 months ago

Wonderful service, helpful insights. King people. Kevin was very easy to work with and knowledgeable. Thank you team!

Response from the owner:Thank you so much for your kind words, Debby! We're thrilled to hear you had a wonderful experience and that Kevin was easy to work with and knowledgeable. Your feedback means a lot to the team. We will be sure to pass this on to Kevin.

Carol W.

5 months ago

The front desk staff was very pleasant. The Dr. was thorough, pleasant and patient. Very nice experience given the circumstances.

Response from the owner:Thank you Carol. We're delighted to hear that our front desk staff and Hearing Instrument Specialist provided a pleasant and thorough experience. We strive to make every visit as comfortable as possible. Thank you for being a part of our UpState Family!

Mitchell G.

5 months ago

I went and got my hearing tested and everyone was kind and courteous. I recommended everyone who is curious about their hearing to come to UpState.

Response from the owner:Thank you, Mitchell. We are thrilled to hear that our team at UpState provided a kind and courteous experience during your hearing test. We truly appreciate your recommendation and look forward to helping others that are curious about their hearing.

Debi B.

5 months ago

Always happy and helpful
Always on time

Response from the owner:Thank you, Debi. We love what we do! We strive to always be consistently happy, helpful, and punctual. We appreciate your kind words and look forward to continuing to provide excellent service!

Timber J.

5 months ago

Got referred here for a hearing test. Extremely nice staff here.

Response from the owner:We're so glad to hear that our staff made your hearing test experience a positive one. We appreciate your kind words and are here to help with any future needs!

Sharon P.

6 months ago

My mother has been coming here for years! Hearing aids are cleaned for free, and all the staff are helpful, knowledgeable, and friendly. They keep up on the latest technology.

Response from the owner:Thank you for sharing this! We’re so glad your mother has trusted us for years. Our team takes pride in our service. We truly appreciate your family being part of our UHI family.

Isaac Haile S.

6 months ago

Response from the owner:Thank you for the 5 stars! It’s a great compliment to us.

Pete R.

6 months ago

Response from the owner:Thank you Pete! Appreciate the review!

Lifetime Hearing Care in Redding, CA You Can Trust

UpState Hearing Redding, CA

Meet the Redding Team

Meet the Redding Team

Advanced Hearing Technology for Upstate California Residents

Why Choose Hearing Aids from UpState Hearing in Redding, CA

Today’s Modern Hearing Aids

Our Hearing Aid Process

Hearing Aid Styles We Offer

Serving Redding and Beyond

Ready to Experience Better Hearing?

Schedule Your Hearing Assessment

Hearing care services

How Can We Help

Hearing Test

Hearing Aid Technology

Hearing Aid Repairs

Hearing Protection

Hearing Insurance

Hearing Aid Fitting

What Our Customers Say

14-Day Test-Drive The UpState Difference

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