Hearing Aid Technology for Better Living

Experience the freedom of clear hearing with cutting-edge solutions right here in our community

2024 Best of North State

Five Locations Serving Upstate California

Chico, CA

676 E. 1st Ave, Suite 12 Chico, CA 95926
(530) 893-4327

Red Bluff, CA

1215 Monroe St. Red Bluff, CA 96080
(530) 529-3800

Redding, CA

1640 Tehama St., Suite B. Redding, CA 96001
(530) 243-7307

Susanville, CA

900 Main St., Suite 4 Susanville, CA 96130
(530) 243-7307

Weaverville, CA

611 Main Street, Weaverville, CA 96093
(530) 243-7307

Discover Revolutionary Hearing Aid Technology at UpState Hearing Instruments

At UpState Hearing Instruments, we understand that investing in hearing aid technology is a significant decision that impacts your daily life and well-being. Unlike other hearing care providers, we believe you shouldn’t have to commit to hearing aids without first experiencing the difference for yourself.

That’s why we pioneered our exclusive 14-day test drive program, allowing you to try advanced hearing technology in your real-world environments before making a decision. We’re proud to serve the Upstate California community with personalized hearing solutions backed by our Care for Life Guarantee.

Test Drive Tomorrow’s Technology Today

Modern hearing aid technology bears little resemblance to the bulky devices of the past. Today’s hearing aids are sleek, discreet, and packed with features that seamlessly integrate with your lifestyle.

At UpState Hearing Instruments, we offer the latest advancements from multiple leading manufacturers, ensuring you have access to options that best suit your unique hearing profile and daily activities.

What truly sets our approach apart is our commitment to real-world testing. Your hearing needs change based on your environment—whether you’re enjoying a quiet conversation at home, dining at a bustling restaurant in Redding, or hiking the beautiful trails of Upstate California.

Our 14-day test drive allows you to experience how different hearing technologies perform in the places that matter most to you, with no deposit required and no pressure to purchase.

Personalized Hearing Solutions Tailored to Your Lifestyle

The perfect hearing aid technology depends on your specific hearing loss, lifestyle preferences, and daily environments. Our board-certified hearing specialists begin with a comprehensive assessment to understand the nature of your hearing challenges. We then discuss your typical activities, listening environments, and technology comfort level to identify options that will enhance your quality of life.

From nearly invisible in-the-canal models to powerful behind-the-ear devices, today’s hearing aids offer unprecedented flexibility. Many feature Bluetooth connectivity, allowing you to stream phone calls, music, and television directly to your hearing aids. Others include rechargeable batteries, eliminating the need for frequent battery changes. Some even offer artificial intelligence that learns your preferences and automatically adjusts to different sound environments throughout Upstate California.

We take the time to explain each feature in straightforward terms, helping you understand the benefits without overwhelming you with technical jargon. Our goal is to match you with technology that feels intuitive and enhances your connection to the world around you.

The Brain-Hearing Connection

When we discuss hearing aid technology at UpState Hearing Instruments, we focus on more than just making sounds louder. We understand that hearing happens in the brain, not just the ears. Modern hearing aid technology is designed to support how your brain processes sound, helping you distinguish speech from background noise and reducing listening fatigue.

Untreated hearing loss forces your brain to work harder to interpret sounds, which can contribute to cognitive decline over time. By addressing hearing loss with appropriate technology, you’re not just improving your ability to communicate—you’re supporting your brain health as well. Our hearing specialists explain this connection during your consultation, emphasizing how the right technology can help maintain cognitive function and quality of life.

Many of our Upstate California clients report that properly fitted hearing aids help them stay engaged in conversations, remain active in their communities, and enjoy the sounds of nature that make our region so special. From the rush of water at Burney Falls to the subtle notes at a Redding Symphony performance, hearing aid technology helps you stay connected to the experiences that enrich your life.

Our Expert Fitting Process

The most advanced hearing aid technology can only perform at its best when properly fitted and programmed. At UpState Hearing Instruments, our fitting process goes beyond basic adjustments to ensure optimal performance in your daily life.

Using specialized equipment, our hearing specialists verify that your hearing aids are delivering the right amount of amplification across different frequencies. We test how the devices perform with various sound inputs, making precise adjustments to enhance speech clarity while maintaining comfortable listening levels. This scientific approach to fitting ensures you receive the maximum benefit from your investment.

Beyond the technical aspects, we also focus on your physical comfort. Ill-fitting hearing aids can cause discomfort and affect sound quality. Our team takes the time to ensure your devices fit securely and comfortably, whether you choose custom-molded options or more standard fittings. We provide hands-on training for insertion, removal, and daily care, ensuring you feel confident managing your new technology.

Ongoing Support for Lifetime Hearing Health

Hearing technology continues to evolve, and so do your hearing needs. Our Care for Life Guarantee means that when you choose UpState Hearing Instruments, you’re gaining a lifetime partner in hearing health. From regular cleaning and maintenance to programming adjustments as your hearing changes, our team is here to ensure your technology continues to serve you well for years to come.

We offer regular follow-up appointments to fine-tune your devices, answer questions that arise, and help you maximize the features of your hearing aids. Many of our clients throughout Upstate California have been with us for decades, trusting our expertise as they upgrade their technology and adapt to changing hearing needs. Our convenient locations in Redding, Chico, Red Bluff, Susanville, and Weaverville make ongoing care accessible no matter where you live in our region.

As technology advances, we keep you informed about new features that might benefit your specific situation. Our goal is to build a relationship based on trust, ensuring you always have access to the hearing solutions that best support your quality of life here in beautiful Upstate California.

Schedule an appointment today

Take the first step toward better hearing with a personalized consultation - our expert team is ready to help you reconnect with the sounds that matter most.

Your Questions Answered

Frequently asked questions

We understand you may have questions about hearing health, treatment options, and what to expect from your visit. Our team has compiled answers to the most frequently asked questions to help you feel informed and confident about your hearing care journey with UpState Hearing Instruments.

Today's hearing aids are sleek, discreet, and technologically advanced compared to bulky older models. They offer features like Bluetooth connectivity for streaming calls and music, rechargeable batteries, artificial intelligence that learns your preferences, and sophisticated noise reduction capabilities that help your brain process sound more effectively.

During your comprehensive assessment, our board-certified hearing specialists will evaluate your hearing loss, discuss your lifestyle, typical listening environments, and technology preferences. We'll explain your results in straightforward terms and recommend hearing aid options that best match your specific needs without overwhelming you with technical jargon.

Yes, properly fitted hearing aids can support brain health. Untreated hearing loss forces your brain to work harder to interpret sounds, which can contribute to cognitive decline over time. By improving your ability to hear clearly, hearing aids reduce this cognitive load, helping maintain mental sharpness and quality of life.

Adjustment periods vary by individual, but most people adapt within a few weeks. Our 14-day test drive allows you to experience how the technology performs in your daily life. During this period, our specialists provide guidance and support to help you become comfortable with your new devices.

Coverage varies by insurance provider and plan. Our specially trained team members can check your coverage on your behalf and explain your benefits. We work with numerous insurance companies and can help you understand what portion of your hearing care may be covered.

Regular cleaning should be performed daily at home, while professional cleaning and check-ups are recommended every 3-6 months. Our Care for Life Guarantee includes ongoing maintenance to keep your devices functioning optimally. More extensive repairs or adjustments are provided as needed, often during your regular follow-up appointments.

Many modern hearing aids offer Bluetooth connectivity that allows direct streaming from smartphones, tablets, computers, and televisions. During your consultation, we can demonstrate these features and recommend models that integrate seamlessly with your existing technology.

We offer a complete range of styles, from nearly invisible in-the-canal models to behind-the-ear options. The best style for you depends on your degree of hearing loss, dexterity, lifestyle needs, and personal preferences. Our specialists will help you understand the advantages of each style for your specific situation.

Common signs include frequently asking people to repeat themselves, difficulty following conversations in noisy environments, turning the TV volume higher than others prefer, and feeling that people are mumbling. If you're experiencing any of these symptoms, we recommend scheduling a comprehensive hearing assessment at one of our five convenient Upstate California locations.

Schedule Your Hearing Assessment

Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

Hearing care services

How Can We Help

Comprehensive evaluations to determine your unique hearing profile and identify the right solutions for your specific needs.

Cutting-edge devices customized to your lifestyle, featuring Bluetooth connectivity, rechargeability, and discreet designs.

Expert maintenance and repair services to ensure your hearing devices continue performing at their best for years.

Custom-molded solutions that preserve your hearing health while allowing clear communication in noisy environments.

Assistance navigating insurance benefits and financing options to make quality hearing care accessible and affordable.

Personalized programming and adjustments to ensure comfort, optimal sound quality, and seamless integration with your daily life.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Suzanne B.
21 hours ago
I appreciate the professional, knowledgeable, and personalized service provided to me by Shalana Moten and the team. Highly recommend these specialists to anyone looking to investigate and decide upon what hearing instrument solutions are best for their or their loved ones needs.
Poppy M.
3 days ago
What a wonderful experience! Great staff wonderful doctors! They made me feel very comfortable and were very efficient and kind!
Sandy P.
2 weeks ago
Shalana Moten is exceptional is conveying the ear/brain connection and answering all my questions. I'm happy to have contacted Upstate Hearing!
Lillian S.
3 weeks ago
Delighted to have found you. Your service was excellent and great staff.
Lewis W.
3 weeks ago
The visit was on time and very helpful for me.
Bill B.
3 weeks ago
Loved these guys! Especially Scott.
stephen F.
3 weeks ago
Scott great as usual!
Penny S.
4 weeks ago
I love UpState Hearing! They are very friendly and answer any questions you might have in an easy to understand way. They are always helpful when I walk in to pick up any supplies I need and when scheduling my appointments I don't have to wait 6 months to be seen. There is always fresh cookies, coffee, tea or hot chocolate laid out welcoming anyone who comes in. It's comfortable and friendly yet professional and ready to help. I recommend them to all my friends and to you also. Thank you UpState Hearing Instruments, I can hear again!
Debi B.
4 weeks ago
Great care and service.
Jim W.
1 month ago
I didn't enjoy my visit this time. First off the girl that waited on me was 25 minutes past my appointment time and once I got in to see her I could see why she was late. She talked way too much. I do think she was trying to be thorough but the conversation seemed to be never ending. She is very nice but could be alot faster in my opinion.
Eva C.
1 month ago
I’ve been going to Upstate Hearing for more than five years now, and I have dealt with many of their staff members. I have never been disappointed with any of them. They are all five star providers!
Donald B.
1 month ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Russell R.
1 month ago
Response from the owner:Thank you Russell!
John E.
1 month ago
Very helpful people, they care about you. Nice customer service.
Response from the owner:Thank you for your kind words, John! We truly care, and it means a lot to know that it comes through.
Aimee M.
1 month ago
Response from the owner:Thank you Aimee!
Margaret S.
2 months ago
Excellent
Response from the owner:Appreciate the review Margaret!
Jo anne H.
2 months ago
The service was wonderful. My hearing was checked with clear instructions and a very pleasant environment. I'm proud to be one of their clients ♥️.
Arlene M.
2 months ago
Response from the owner:Thank you Arlene!
Julie S.
2 months ago
I like every one there they are always helpful to me
Response from the owner:Thank you Julie! The feeling is mutual to you! We appreciate you taking the time to write us a review.
Marilyn T.
2 months ago
Response from the owner:Appreciate you taking the time to leave us a review. Thank you!
Tammy H.
2 months ago
Was last visit that she went above? And beyond for me, I can hear again.
Don M.
2 months ago
Went to Upstate Hearing for my hearing test. I was greeted by a friendly receptionist and was taken back for my test on time. All the test were given in an easy to understand way and the results were instantly explained giving several options. Thanks for your professionalism.
Claudia B.
2 months ago
Professional Helpful They try to understand & assist. Good service.
Tenley E.
2 months ago
Shalana is very knowledgeable and professional.
Jane D.
3 months ago
Very friendly and polite staff. Took care of me promptly.
victoria C.
3 months ago
Quinten E.
3 months ago
Response from the owner:Thank you Quiten! Appreciate the 5 star review!
Brian H.
3 months ago
Great staff!! Very thorough and precise testing Amazing how much better I can hear!!
Response from the owner:Brian, thank you for taking the time to leave us a nice review! It is the greatest compliment. So happy to hear that you are hearing better. That is exactly what we want to hear!
Angela T.
3 months ago
I definitely recommend Upstate hearing for all your hearing needs . All staff are genuinely nice, and efficient in what they do.
Response from the owner:Thank you so much for the recommendation Angela! Our team works hard to make every visit welcoming and helpful. We’re grateful for your support and look forward to being here for your hearing needs!
Tracie M.
3 months ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Response from the owner:Tracie, it truly means the world to our entire team to hear that you feel welcomed and supported when you come to UpState Hearing. Creating a family-like environment where our patients feel comfortable, cared for, and confident in their hearing care is exactly what we strive for. We are honored that we could make a positive difference in your life. We will be sure to share your message with the whole team. Thank you again for trusting us with your care!
Kiara N.
3 months ago
Response from the owner:Thank you Kiara. 🙂
Willis
3 months ago
Staff is top notch.
Response from the owner:Thank you, Willis. We strive to be top notch everyday!
David G.
3 months ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Response from the owner:Thank you for the wonderful feedback, David! We’re so happy to hear you had such a positive experience. It means a lot to know you felt well taken care of. We want all our patients to feel that way!
Diane
3 months ago
Response from the owner:Appreciate the 5 stars!
Orlando delos R.
3 months ago
Response from the owner:Thank you, Orlando!
Linda M.
3 months ago
Response from the owner:Thank you, Linda!
Rick K.
4 months ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Ken M.
4 months ago
Very nice people and they understand your problems
Response from the owner:Thank you, Ken! Taking the time to listen and understand each person’s needs is incredibly important to us, and we truly appreciate you sharing your experience!
Carolyn S.
4 months ago
My technician was very nice and funny. She helped me understand what’s going on inside my ears. Very polite and had a positive experience. Thank you
Response from the owner:We love to hear this, Carolyn. We want every experience to be this great! Adding a little humor always makes things a little bit better. Happy to hear we explained things that were easily understood. Thank you for your review!
Andrea A.
4 months ago
This place is awesome and helpful!
Response from the owner:Andrea, thank you for your kind words! We truly appreciate you taking the time to share your experience. We hope everyone feels the same way when they walk in our doors.
Mike W.
4 months ago
They do a great job of taking care of you and your hearing aids.
Response from the owner:Mike, that is a HUGE compliment. We want all of our patients to feel the way you do! Thank you for being the best part of Upstate!
Chris P.
4 months ago
Sha was great!!❤️
Cynthia H.
4 months ago
Stephen and the other staff are great. They’re attentive, educated in their field, and caring. Very supportive to their patients’ every need. I would recommend this hearing care clinic to all family and friends.
Response from the owner:Cynthia, thank you so much for your kind words! We’re thrilled to hear that Stephen and the rest of our team made such a positive impression. We truly appreciate your recommendation and your trust in UpState.
Karen M.
4 months ago
I highly recommend Upstate Hearing Instruments. I’ve received great care and training for my hearing aids. They’ve worked with me and helped me adjust to using hearing aids. I love being able to hear better and wear my hearing aids everyday. There is a learning curve and they’ve been very helpful. I’m so glad I had such a positive experience as a fort time user. The education they offer really helps make the adjustment to using hearing aids easy!
Response from the owner:Thank you so much for your recommendation of Upstate Hearing Instruments! We’re honored to have been part of your journey as a first-time hearing aid user. Adjusting to hearing aids does come with a learning curve, and we’re so glad our team could provide the care, guidance, and education you needed to feel confident and comfortable. Hearing better every day is truly life-changing, and it’s wonderful to know you’re loving the experience! Your kind words mean so much to us. Thank you!
Ellen M.
4 months ago
Response from the owner:Thank you for the review, Ellen!
Brad F.
4 months ago
Response from the owner:We appreciate the review!
mjcentury21
4 months ago
Response from the owner:Thank you!
Laura E.
5 months ago
Not rushed excellent individualized care. Thorough explanation of care and follow up. Very reasonably priced.
Response from the owner:Thank you so much for the thoughtful review! We’re happy to hear you felt comfortable and well cared for throughout your visit. We believe everyone deserves personal attention, so your feedback really means a lot to us. We truly appreciate your support, Laura!
Treat A.
5 months ago
I was overall pleased with my visit to Upstate. I experienced no high pressure sales pitch. They evaluated my hearing for free and were patient in explaining my options. I would recommend Upstate based on my experience.
Response from the owner:This is exactly what we aim to do! Thank you for leaving such a thoughtful review.
Martha B.
5 months ago
Took their time. Friendly and professional.
Response from the owner:Thank you Martha. We love reviews like this!
Suzanne Birch
20 hours ago
I appreciate the professional, knowledgeable, and personalized service provided to me by Shalana Moten and the team. Highly recommend these specialists to anyone looking to investigate and decide upon what hearing instrument solutions are best for their or their loved ones needs.
Poppy Mathews
3 days ago
What a wonderful experience! Great staff wonderful doctors! They made me feel very comfortable and were very efficient and kind!
Sandy Palmer
2 weeks ago
Shalana Moten is exceptional is conveying the ear/brain connection and answering all my questions. I'm happy to have contacted Upstate Hearing!
Lillian Schuller
3 weeks ago
Delighted to have found you. Your service was excellent and great staff.
Lewis Wood
3 weeks ago
The visit was on time and very helpful for me.
Bill Britton
3 weeks ago
Loved these guys! Especially Scott.
stephen fitch
3 weeks ago
Scott great as usual!
Penny Stacy
4 weeks ago
I love UpState Hearing! They are very friendly and answer any questions you might have in an easy to understand way. They are always helpful when I walk in to pick up any supplies I need and when scheduling my appointments I don't have to wait 6 months to be seen. There is always fresh cookies, coffee, tea or hot chocolate laid out welcoming anyone who comes in. It's comfortable and friendly yet professional and ready to help. I recommend them to all my friends and to you also. Thank you UpState Hearing Instruments, I can hear again!
Debi Britton
4 weeks ago
Great care and service.
Jim Weaver
1 month ago
I didn't enjoy my visit this time. First off the girl that waited on me was 25 minutes past my appointment time and once I got in to see her I could see why she was late. She talked way too much. I do think she was trying to be thorough but the conversation seemed to be never ending. She is very nice but could be alot faster in my opinion.
Eva Croft
1 month ago
I’ve been going to Upstate Hearing for more than five years now, and I have dealt with many of their staff members. I have never been disappointed with any of them. They are all five star providers!
Donald Bishop
1 month ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Russell Reed
1 month ago
Response from the owner:Thank you Russell!
John Ebel
1 month ago
Very helpful people, they care about you. Nice customer service.
Response from the owner:Thank you for your kind words, John! We truly care, and it means a lot to know that it comes through.
Aimee Montes
1 month ago
Response from the owner:Thank you Aimee!
Margaret Schmidt
2 months ago
Excellent
Response from the owner:Appreciate the review Margaret!
Jo anne Harris
2 months ago
The service was wonderful. My hearing was checked with clear instructions and a very pleasant environment. I'm proud to be one of their clients ♥️.
Arlene Meyer
2 months ago
Response from the owner:Thank you Arlene!
Julie Stone
2 months ago
I like every one there they are always helpful to me
Response from the owner:Thank you Julie! The feeling is mutual to you! We appreciate you taking the time to write us a review.
Marilyn Traugott
2 months ago
Response from the owner:Appreciate you taking the time to leave us a review. Thank you!
Tammy Higuera
2 months ago
Was last visit that she went above? And beyond for me, I can hear again.
Don Marx
2 months ago
Went to Upstate Hearing for my hearing test. I was greeted by a friendly receptionist and was taken back for my test on time. All the test were given in an easy to understand way and the results were instantly explained giving several options. Thanks for your professionalism.
Claudia Baum
2 months ago
Professional Helpful They try to understand & assist. Good service.
Tenley Ellison
2 months ago
Shalana is very knowledgeable and professional.
Jane Draper
3 months ago
Very friendly and polite staff. Took care of me promptly.
victoria conger
3 months ago
Quinten Erlei
3 months ago
Response from the owner:Thank you Quiten! Appreciate the 5 star review!
Brian Haynes
3 months ago
Great staff!! Very thorough and precise testing Amazing how much better I can hear!!
Response from the owner:Brian, thank you for taking the time to leave us a nice review! It is the greatest compliment. So happy to hear that you are hearing better. That is exactly what we want to hear!
Angela Tauriac
3 months ago
I definitely recommend Upstate hearing for all your hearing needs . All staff are genuinely nice, and efficient in what they do.
Response from the owner:Thank you so much for the recommendation Angela! Our team works hard to make every visit welcoming and helpful. We’re grateful for your support and look forward to being here for your hearing needs!
Tracie Miller
3 months ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Response from the owner:Tracie, it truly means the world to our entire team to hear that you feel welcomed and supported when you come to UpState Hearing. Creating a family-like environment where our patients feel comfortable, cared for, and confident in their hearing care is exactly what we strive for. We are honored that we could make a positive difference in your life. We will be sure to share your message with the whole team. Thank you again for trusting us with your care!
Kiara Nichols
3 months ago
Response from the owner:Thank you Kiara. :)
Willis
3 months ago
Staff is top notch.
Response from the owner:Thank you, Willis. We strive to be top notch everyday!
David Goehring
3 months ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Response from the owner:Thank you for the wonderful feedback, David! We’re so happy to hear you had such a positive experience. It means a lot to know you felt well taken care of. We want all our patients to feel that way!
Diane
3 months ago
Response from the owner:Appreciate the 5 stars!
Response from the owner:Thank you, Orlando!
Linda Martin
3 months ago
Response from the owner:Thank you, Linda!
Rick Knowles
4 months ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Ken Merritt
4 months ago
Very nice people and they understand your problems
Response from the owner:Thank you, Ken! Taking the time to listen and understand each person’s needs is incredibly important to us, and we truly appreciate you sharing your experience!
Carolyn Smith
4 months ago
My technician was very nice and funny. She helped me understand what’s going on inside my ears. Very polite and had a positive experience. Thank you
Response from the owner:We love to hear this, Carolyn. We want every experience to be this great! Adding a little humor always makes things a little bit better. Happy to hear we explained things that were easily understood. Thank you for your review!
Andrea Alexander
4 months ago
This place is awesome and helpful!
Response from the owner:Andrea, thank you for your kind words! We truly appreciate you taking the time to share your experience. We hope everyone feels the same way when they walk in our doors.
Mike Wells
4 months ago
They do a great job of taking care of you and your hearing aids.
Response from the owner:Mike, that is a HUGE compliment. We want all of our patients to feel the way you do! Thank you for being the best part of Upstate!
Sha was great!!❤️
Cynthia Harris
4 months ago
Stephen and the other staff are great. They’re attentive, educated in their field, and caring. Very supportive to their patients’ every need. I would recommend this hearing care clinic to all family and friends.
Response from the owner:Cynthia, thank you so much for your kind words! We’re thrilled to hear that Stephen and the rest of our team made such a positive impression. We truly appreciate your recommendation and your trust in UpState.
Karen Meyer
4 months ago
I highly recommend Upstate Hearing Instruments. I’ve received great care and training for my hearing aids. They’ve worked with me and helped me adjust to using hearing aids. I love being able to hear better and wear my hearing aids everyday. There is a learning curve and they’ve been very helpful. I’m so glad I had such a positive experience as a fort time user. The education they offer really helps make the adjustment to using hearing aids easy!
Response from the owner:Thank you so much for your recommendation of Upstate Hearing Instruments! We’re honored to have been part of your journey as a first-time hearing aid user. Adjusting to hearing aids does come with a learning curve, and we’re so glad our team could provide the care, guidance, and education you needed to feel confident and comfortable. Hearing better every day is truly life-changing, and it’s wonderful to know you’re loving the experience! Your kind words mean so much to us. Thank you!
Ellen Mccormick
4 months ago
Response from the owner:Thank you for the review, Ellen!
Brad Feamster
4 months ago
Response from the owner:We appreciate the review!
mjcentury21
4 months ago
Response from the owner:Thank you!
Laura Eaton
5 months ago
Not rushed excellent individualized care. Thorough explanation of care and follow up. Very reasonably priced.
Response from the owner:Thank you so much for the thoughtful review! We’re happy to hear you felt comfortable and well cared for throughout your visit. We believe everyone deserves personal attention, so your feedback really means a lot to us. We truly appreciate your support, Laura!
Treat Adventures
5 months ago
I was overall pleased with my visit to Upstate. I experienced no high pressure sales pitch. They evaluated my hearing for free and were patient in explaining my options. I would recommend Upstate based on my experience.
Response from the owner:This is exactly what we aim to do! Thank you for leaving such a thoughtful review.
Martha Butow
5 months ago
Took their time. Friendly and professional.
Response from the owner:Thank you Martha. We love reviews like this!

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