Hearing Aid Repairs Across Upstate California

Professional service for all hearing aid brands in Northern California

Five Locations Serving Upstate California

Chico, CA

676 E. 1st Ave, Ste 12 Chico, CA 95926
(530) 893-4327

Chico, CA

676 E. 1st Ave, Ste 12
Chico, CA 95926
(530) 893-4327

Red Bluff, CA

1215 Monroe St.
Red Bluff, CA 96080
(530) 529-3800

Redding, CA

1640 Tehama St., Ste B. Redding, CA 96001
(530) 243-7307

Redding, CA

1640 Tehama St., Ste B.
Redding, CA 96001
(530) 243-7307

Susanville, CA

900 Main St., Ste 4 Susanville, CA 96130
(530) 243-7307

Susanville, CA

900 Main St., Ste 4
Susanville, CA 96130
(530) 243-7307

Weaverville, CA

611 Main Street, Weaverville, CA 96093
(530) 243-7307

Weaverville, CA

611 Main Street,
Weaverville, CA 96093
(530) 243-7307

Fast Hearing Aid Repairs at Five Convenient Locations

At UpState Hearing Instruments, we understand that hearing aids are your lifeline to the world around you. 

When your devices aren’t functioning properly, it impacts your ability to communicate and connect with loved ones. That’s why we’ve built our reputation on providing fast, expert hearing aid repairs throughout Upstate California.

With over 60 years of combined experience, our team specializes in assessing and fixing issues with all major hearing aid brands and models.

Comprehensive Repair Services

Our skilled technicians use specialized equipment to thoroughly examine your hearing aids under lighted magnification.

This detailed inspection allows us to identify common problems like clogged microphone ports, damaged receivers, or battery contact issues. Many repairs can be completed while you wait, getting you back to better hearing the same day.

We service all major brands including Phonak, Oticon, Starkey, ReSound, Widex, and many others. Whether you purchased your devices from us or elsewhere, our technicians have the expertise to address your repair needs quickly and effectively across our five Upstate California locations.

Our Unique Repair Process

When you bring your hearing aids to any of our Upstate California offices, our repair process begins with a comprehensive evaluation.

First, we examine the external components for visible damage or debris. Then, we check the internal electronics using specialized assessment equipment. This thorough approach allows us to determine whether we can complete the repair in-house or if manufacturer service is required.

For in-house repairs, our technicians can often address issues while you wait or within hours. These commonly include wax blockage removal, receiver replacement, tubing changes, and battery door repairs.

More complex issues requiring manufacturer attention are carefully packaged and expedited via Federal Express or UPS to ensure minimal downtime. Throughout the entire process, we keep you informed about the status of your hearing aid repairs and expected completion time.

Exclusive Loaner Program During Repairs

What truly sets UpState Hearing Instruments apart is our exceptional loaner program. We understand that being without your hearing aids is more than an inconvenience—it’s a disconnection from your daily life. 

That’s why we maintain an extensive inventory of loaner devices, from in-the-ear models to powerful behind-the-ear options.

While your hearing aids are being repaired, we’ll fit you with appropriate temporary devices.

Though these loaners may not match your exact prescription or features, they provide essential amplification to keep you connected until your repairs are complete.

This exclusive service demonstrates our commitment to your continuous hearing care across all our Upstate California locations.

Preventative Maintenance & Care

Regular Cleaning Services

Professional maintenance extends device life and reduces repairs. Our technicians use specialized tools to remove wax and debris from hard-to-reach areas without damaging delicate components.

Regular professional cleanings prevent many common issues that lead to major repairs.

Battery Testing and Replacement

Weak batteries often cause performance issues mistaken for more serious problems.

We’ll test your batteries and power system to ensure optimal function, replacing components when necessary to restore performance.

Moisture Protection Solutions

Moisture is a leading cause of hearing aid damage in Upstate California’s diverse climate.

We offer dehumidifying products, protective coatings, and waterproofing solutions to safeguard your devices from environmental moisture that can cause internal corrosion.

Schedule an appointment today

Take the first step toward better hearing with a personalized consultation - our expert team is ready to help you reconnect with the sounds that matter most.

Your Questions Answered

Frequently asked questions

We understand you may have questions about hearing health, treatment options, and what to expect from your visit. Our team has compiled answers to the most frequently asked questions to help you feel informed and confident about your hearing care journey with UpState Hearing Instruments.

Many common repairs can be completed while you wait or within hours at our five Upstate California locations. More complex issues requiring manufacturer service are carefully packaged and expedited via Federal Express or UPS to ensure minimal downtime. We'll keep you informed about the status of your repair and expected completion time throughout the process.

Our exclusive loaner program ensures you're never without amplification. We maintain an extensive inventory of loaner devices, from in-the-ear models to powerful behind-the-ear options. While these loaners may not match your exact prescription or features, they provide essential amplification to keep you connected until your repairs are complete.

Our skilled technicians commonly address issues like clogged microphone ports, damaged receivers, battery contact issues, wax blockage, receiver replacement, tubing changes, and battery door repairs. Our comprehensive evaluation process allows us to identify and fix these problems efficiently.

Repair costs vary depending on the nature of the problem, the age of your device, and whether it's still under warranty. Many minor repairs and maintenance services can be performed at minimal cost. We'll always provide a clear estimate before proceeding with any repair work.

Yes, we provide professional cleaning services, battery testing and replacement, and moisture protection solutions to extend the life of your hearing aids and prevent common issues. Regular professional cleanings can prevent many problems that lead to major repairs.

If you're experiencing reduced sound quality, intermittent operation, physical damage, or unusual noises from your devices, it's time for a professional assessment. Our technicians can quickly determine whether your hearing aids need simple maintenance or more extensive repairs.

Regular cleaning, proper storage, moisture protection, and scheduled professional maintenance all help reduce repair frequency. Our team can recommend specific protective measures based on your lifestyle and Upstate California's diverse climate conditions.

In many cases, yes. With over 60 years of combined experience, our technicians can often repair older models. However, if parts are no longer available or repairs would be cost-prohibitive, we can discuss alternative solutions and the potential benefits of newer technology.

While walk-ins are welcome for quick assessments, scheduling an appointment ensures our technicians have dedicated time for your repair needs. This is especially recommended for more complex issues. Contact any of our five Upstate California locations to schedule your repair appointment.

Schedule Your Hearing Assessment

Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

Hearing care services

How Can We Help

Comprehensive evaluations to determine your unique hearing profile and identify the right solutions for your specific needs.

Cutting-edge devices customized to your lifestyle, featuring Bluetooth connectivity, rechargeability, and discreet designs.

Expert maintenance and repair services to ensure your hearing devices continue performing at their best for years.

Custom-molded solutions that preserve your hearing health while allowing clear communication in noisy environments.

Assistance navigating insurance benefits and financing options to make quality hearing care accessible and affordable.

Personalized programming and adjustments to ensure comfort, optimal sound quality, and seamless integration with your daily life.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Jim W.
1 day ago
Orlando delos R.
3 days ago
Response from the owner:Thank you, Orlando!
Shan T.
4 days ago
tgchism
1 week ago
Everyone was nice and professional.
Michelle Martin S.
1 week ago
Upstate Hearing provides very personal and professional attention.
Mary S.
2 weeks ago
Response from the owner:Thank you for the 5-star review Mary!
Joe C.
3 weeks ago
Stephen was very thorough and explained my test results and my hearing aid options.
Response from the owner:Thank you for the kind review Joe! We are very happy to hear that Stephen provided excellent service and education.
Steven L.
3 weeks ago
Great guys, good company
Response from the owner:Thank you for the review Steven! Our staff is amazing and we love taking care of our patients to the best of our ability!
Karen J.
3 weeks ago
Response from the owner:Thank you for leaving us a review, Karen! We appreciate it.
Cindy R.
4 weeks ago
Always a very pleasant experience!
Response from the owner:Thank you for the review, Cindy. We are glad we are able to provide a pleasant experience for you!
Jerry B.
1 month ago
Response from the owner:Thank you for the review, Jerry! We appreciate it!
Kevin
1 month ago
This was my first visit, they’re very professional, polite, with a warm welcoming. I would highly recommend Upstate Hearing!
Response from the owner:Thank you for such a kind review, Kevin. We are glad your visit was pleasant! Recommending us is the highest compliment. Thank you again!
MortisGM
1 month ago
Response from the owner:Thank you for the review!
Tom
1 month ago
Response from the owner:Thank you for the review Tom!
carol T.
2 months ago
Always a good experience. Yesterdays visit was especially rewarding after doing the yearly test he set my hearing aids so I’m hearing aids are helping me hear SO MUCH BETTER.
Response from the owner:Thank you so much for sharing, Carol! We’re especially happy to hear that the adjustments made such a noticeable difference. We truly appreciate your continued trust in our team! Please feel free to call or come in with any issues!
Robert M.
2 months ago
Response from the owner:We appreciate the review Robert!
Holly W.
2 months ago
Upstate Hearing is always friendly and willing to go the extra mile. Very enjoyable for a "medical" type of appointment. The cookies help too!
Response from the owner:Thank you, Holly! We appreciate your review. Cookies always make things a little sweeter!
Paul H.
2 months ago
Very impressed with the staff courtesy and the environment was very personable. I would definitely recommend this place to anyone
Response from the owner:Thank you so much for your kind words, Paul! We’re so glad you felt welcomed and comfortable at our office. Creating a personable, caring experience for every patient is very important to us and we are glad we were able to do that for you.
Dawn L.
2 months ago
Staff is great and they hot me in and out fast 😁
Response from the owner:Thank you, Dawn, for your review. We always try to take care of our patients efficiently and in the best way possible. We look forward to seeing you again!
Jean S.
2 months ago
Everything about my appt was good. Stephen was great. Took time to answer all my questions thoroughly
Response from the owner:Jean, we’re happy to hear you had a great appointment with Stephen. He takes pride in making sure every patient feels educated and comfortable with their care. We truly appreciate you choosing UpState Hearing Instruments and look forward to seeing you again!
Andrew M.
2 months ago
Upstate , hearing aids was able to accurately diagnose my hearing issues as well as my tinnitus. They provided me with hearing aids that works extremely helpful in managing my symptoms. I've been with them for over a year and on several occasions, I've needed technical assistance which they have always been very prompt at helping me. I would highly recommend upstate hearing aids to anyone needing help.\n With issues, what they're hearing
Response from the owner:Andrew, thank you so much for your kind words and for trusting UpState Hearing Instruments with your hearing care! We’re so glad to hear that your hearing aids have helped you better manage both your hearing challenges and tinnitus. Our team is always here to provide continued support whenever you need us. We truly appreciate your recommendation and are grateful to have you as part of the UpState family!
Helen R.
2 months ago
Response from the owner:Thank you for your review!
Steve and Cathrynn G.
2 months ago
Response from the owner:We appreciate your review!
Michael S.
2 months ago
Always excellent appointment with Scott!
Response from the owner:Thank you Michael for your great review!
Rick K.
3 months ago
I've always get excellent service at Upstate Hearing, with first class customer service
Response from the owner:Thank you, Rick! We truly appreciate your review.
Jim Westberg
1 day ago
Response from the owner:Thank you, Orlando!
Shan Toney
4 days ago
tgchism
1 week ago
Everyone was nice and professional.
Upstate Hearing provides very personal and professional attention.
Mary Stine
2 weeks ago
Response from the owner:Thank you for the 5-star review Mary!
Joe Chimenti
3 weeks ago
Stephen was very thorough and explained my test results and my hearing aid options.
Response from the owner:Thank you for the kind review Joe! We are very happy to hear that Stephen provided excellent service and education.
Steven Lovelace
3 weeks ago
Great guys, good company
Response from the owner:Thank you for the review Steven! Our staff is amazing and we love taking care of our patients to the best of our ability!
Karen Jerome
3 weeks ago
Response from the owner:Thank you for leaving us a review, Karen! We appreciate it.
Cindy Reynolds
4 weeks ago
Always a very pleasant experience!
Response from the owner:Thank you for the review, Cindy. We are glad we are able to provide a pleasant experience for you!
Jerry Bull
1 month ago
Response from the owner:Thank you for the review, Jerry! We appreciate it!
Kevin
1 month ago
This was my first visit, they’re very professional, polite, with a warm welcoming. I would highly recommend Upstate Hearing!
Response from the owner:Thank you for such a kind review, Kevin. We are glad your visit was pleasant! Recommending us is the highest compliment. Thank you again!
MortisGM
1 month ago
Response from the owner:Thank you for the review!
Tom
1 month ago
Response from the owner:Thank you for the review Tom!
carol thompson
2 months ago
Always a good experience. Yesterdays visit was especially rewarding after doing the yearly test he set my hearing aids so I’m hearing aids are helping me hear SO MUCH BETTER.
Response from the owner:Thank you so much for sharing, Carol! We’re especially happy to hear that the adjustments made such a noticeable difference. We truly appreciate your continued trust in our team! Please feel free to call or come in with any issues!
Robert Moore
2 months ago
Response from the owner:We appreciate the review Robert!
Holly Ware
2 months ago
Upstate Hearing is always friendly and willing to go the extra mile. Very enjoyable for a "medical" type of appointment. The cookies help too!
Response from the owner:Thank you, Holly! We appreciate your review. Cookies always make things a little sweeter!
Paul Herington
2 months ago
Very impressed with the staff courtesy and the environment was very personable. I would definitely recommend this place to anyone
Response from the owner:Thank you so much for your kind words, Paul! We’re so glad you felt welcomed and comfortable at our office. Creating a personable, caring experience for every patient is very important to us and we are glad we were able to do that for you.
Dawn Lausten
2 months ago
Staff is great and they hot me in and out fast 😁
Response from the owner:Thank you, Dawn, for your review. We always try to take care of our patients efficiently and in the best way possible. We look forward to seeing you again!
Jean Schinstock
2 months ago
Everything about my appt was good. Stephen was great. Took time to answer all my questions thoroughly
Response from the owner:Jean, we’re happy to hear you had a great appointment with Stephen. He takes pride in making sure every patient feels educated and comfortable with their care. We truly appreciate you choosing UpState Hearing Instruments and look forward to seeing you again!
Andrew Mead
2 months ago
Upstate , hearing aids was able to accurately diagnose my hearing issues as well as my tinnitus. They provided me with hearing aids that works extremely helpful in managing my symptoms. I've been with them for over a year and on several occasions, I've needed technical assistance which they have always been very prompt at helping me. I would highly recommend upstate hearing aids to anyone needing help.\n With issues, what they're hearing
Response from the owner:Andrew, thank you so much for your kind words and for trusting UpState Hearing Instruments with your hearing care! We’re so glad to hear that your hearing aids have helped you better manage both your hearing challenges and tinnitus. Our team is always here to provide continued support whenever you need us. We truly appreciate your recommendation and are grateful to have you as part of the UpState family!
Helen Roberts
2 months ago
Response from the owner:Thank you for your review!
Response from the owner:We appreciate your review!
Michael Stewart
2 months ago
Always excellent appointment with Scott!
Response from the owner:Thank you Michael for your great review!
Rick Kingsley
3 months ago
I've always get excellent service at Upstate Hearing, with first class customer service
Response from the owner:Thank you, Rick! We truly appreciate your review.

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