When Should I Update My Hearing Aids?

If you are the owner of a new pair of hearing aids, congratulations! You can look forward to a long time using these devices to improve your quality of life and communication ability. Your aids are precisely designed to accommodate your condition, and that personalization is crucial to giving you a better hearing profile while preventing further damage to your ears. If you have begun to use your new hearing aids, you might be curious how long you can expect these devices to last. Unfortunately, there is no one-size-fits-all answer to this question. Many people find that they use their hearing aids for five years or longer, while others need to get a new pair of hearing aids earlier than that five-year mark. Rather than a simple number, we can look at the variety of reasons that a person might need to get new hearing aids. The following are some of the issues that can necessitate new hearing aids, so keep these in mind going forward. 

Damage or Malfunction

One of the most common reasons that hearing aids need to be replaced is damage or malfunction that is not worth repairing. Although many issues of functionality can be addressed in your hearing aids, some of these repairs are costly. Most of the simple repairs that can be done locally are worth doing, and those repairs might not cost much at all. However, serious damage can require repairs that cost nearly as much as a new pair of hearing aids. In those cases when hearing aids are already a bit older or the loss/damage warranty has been used, many people opt to get a newer model of hearing aid that will continue to function longer into the future, often with additional features. 

Changes in Hearing Ability

Although your hearing aids might be helping you communicate better, you are wise to continue to get regular hearing tests. These tests will show changes in your hearing ability that might require more advanced treatment. If you notice that your hearing is worse than it used to be, particularly when you’re not wearing your aids, then it is time to get a hearing test. Many hearing aids can be adjusted to meet a variety of needs, but others can’t accommodate severe or profound hearing impairment, for example. In this case, the right solution might be to get a new pair of hearing aids that are up to the task. 

Changes in Hearing Aid Functionality

Although your hearing aids might be working to provide you with basic treatment, hearing assistive technology is changing all the time. When hearing aids advance, you might find yourself wanting to get a new pair of hearing aids, even if the older model is still functional. For instance, changes in Digital Signal Processors (DSPs) can make the audio quality better than ever before. If you notice that background noise is distracting with your old hearing aids or that you have trouble identifying the voice of a person speaking, then an updated model of hearing aid might be able to provide you with the help you need to communicate clearly. 

New features might be so appealing that you want to integrate them into your life. One of the best developments in hearing assistive technology of the last years has been Bluetooth connectivity. Not only do these features make it possible to integrate your hearing aids with media, phone notifications, and calls, but you can also manipulate the settings of your hearing aids on your smartphone or other devices. Features like Bluetooth connectivity might make your hearing aids so effective and seamlessly woven into your life that you are ready to get a new pair even when the old pair continues to function. Having an old pair that still works is also a great idea as a back-up in case your new hearing aids are out of commission for any reason. You can also always talk to us about a loaner if your device is out for repair. 

If you are interested in new hearing aids for any of these reasons, the first step is to contact our offices. We will likely want to perform an updated hearing test to make sure we are recommending the right type of hearing aid for your needs. Once we connect you with the right hearing aids, we can facilitate the process of dispensing and fitting your new aids.

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Took their time. Friendly and professional.
Everything went great, quite impressive thank you
Response from the owner:Thank you, Jarl! Appreciate the review.
Scott is knowledgeable and kind! I enjoyed the appointment with him.
Very helpful from front desk with Teresa to great care by Scott.
Very knowledgeable staff provided the most comprehensive hearing exam I've ever had and matched my needs with excellent hardware and software! Professional in every sense and a pleasure to deal with
Very professional, they live by selling a product, they sell by supporting their customers who are happy with their product or if unhappy, go the extra mile to make it right. They have done that for me, I am a customer of over 35 years.
The staff is very friendly and knowledgeable, nice atmosphere too.
Response from the owner:Thank you so much, Trisha! We hope to see you again soon!
Response from the owner:Thank you, Jesus!
Every time I have went in to see Jake for just a general check up, he’s been very polite and very helpful shows me different ways that my hearing aids will work with my phone and how I can use it to the best of my ability. The hearing aids he got for me work great. I don’t feel I am wearing them. They’re very light and very comfortable. He troubleshoots anything I have concern about. I am glad I went to Upstate to get my new hearing aids. The best I’ve ever had. I am 80 years old and I’ve had a few different hearing aids. Thank you very much Jake and thank you, Upstate hearing.

12/15/25 The lady I had today was very easy to work with easy to ask questions with and she answered to everything for me. I’m sorry I can’t pronounce her name. But she’s a beautiful, friendly, wonderful person and I was glad to have her help me. I’m looking forward to seeing her again in a couple of months and get my new hearing aids.
I recommend Upstate hearing to everyone
Response from the owner:Wow! Thank you so much for your kind words, Fay. We’re so happy to hear that Jake has been helpful and that your new hearing aids are working so well. They’re meant to make life easier, and it’s wonderful to know they’re doing just that for you.
I will make sure I pass on your kind words to our staff. They will be thrilled to know they made your visit comfortable and easy. Thank you for recommending us. We appreciate you being part of our UpState Family and hope to see you soon!
It was a quick and thorough appointment. We both are looking forward to finding the pair that best suits me. A very positive day.
Response from the owner:Thank you, Pamela! We’re so happy it was a positive day and can’t wait to help you find the pair that’s just right for you.
Skilled and knowledgeable professionals with practical advice, short wait times, friendly and helpful assistants.
Response from the owner:Eric, thank you for taking the time to share your experience. We truly value our patients satisfaction. It is the greatest compliment.
Great people to work with. I’ve received A1 service every time I’ve been there!
Response from the owner:David, this is the best compliment to our staff. Thank you so much for your review! We aren't perfect, but we do strive for perfection. Thank you again!
Response from the owner:Thank you, Richard!
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Well I keep forgetting his name, but he is so very nice and explains things so I can understand!
Response from the owner:Christine, thank you for the kind words! You’re not alone, I get names mixed up here as well. Names aside, we’re so happy to hear he was friendly and explained everything in a way that made sense. We truly appreciate you sharing your experience.
Attention to patients needs and quality of my hearing aidsis outstanding! Don't let your inability to hear or old hearing aids deter you from getting the help you need! I have.
Meniere's Disease and the care and service met my needs.
Response from the owner:Thank you for sharing your experience, Allison! We’re so glad we could provide the care and hearing aids that work for you, especially while managing Meniere’s Disease. Your words are such an encouragement to others who might be hesitant to seek help. Hearing well is life changing, and we’re honored to be part of your journey.
Very professional and friendly staff. Would recommend you to anyone who has a hearing issue.
Response from the owner:Thank you, Carl. Referring patients is the greatest compliment! We strive to provide you and your loved ones with the best care.
Response from the owner:Thank you for your review, Danny!
Did my hearing test again. Was able to track any changes in my hearing since my last visit just over a year ago. Good folks and very professional.
Response from the owner:Thomas, thank you for the wonderful feedback. We're glad the retest helped you track changes over the past year and that you found our team professional and friendly. Appreciate you trusting us with your care.
Kevin has given me the best help I’ve received so far at Upstate Hearing. Very smart, kind and skilled young man.
Response from the owner:Allen, thank you so much for the glowing review! We’re delighted to hear Kevin provided the best help you’ve experienced at Upstate Hearing. He has been a huge asset to our team. We look forward to all your future visits with us.
Wonderful service, helpful insights. King people. Kevin was very easy to work with and knowledgeable. Thank you team!
Response from the owner:Thank you so much for your kind words, Debby! We're thrilled to hear you had a wonderful experience and that Kevin was easy to work with and knowledgeable. Your feedback means a lot to the team. We will be sure to pass this on to Kevin.
The front desk staff was very pleasant. The Dr. was thorough, pleasant and patient. Very nice experience given the circumstances.
Response from the owner:Thank you Carol. We're delighted to hear that our front desk staff and Hearing Instrument Specialist provided a pleasant and thorough experience. We strive to make every visit as comfortable as possible. Thank you for being a part of our UpState Family!
I went and got my hearing tested and everyone was kind and courteous. I recommended everyone who is curious about their hearing to come to UpState.
Response from the owner:Thank you, Mitchell. We are thrilled to hear that our team at UpState provided a kind and courteous experience during your hearing test. We truly appreciate your recommendation and look forward to helping others that are curious about their hearing.
Always happy and helpful
Always on time
Response from the owner:Thank you, Debi. We love what we do! We strive to always be consistently happy, helpful, and punctual. We appreciate your kind words and look forward to continuing to provide excellent service!
Got referred here for a hearing test. Extremely nice staff here.
Response from the owner:We're so glad to hear that our staff made your hearing test experience a positive one. We appreciate your kind words and are here to help with any future needs!
My mother has been coming here for years! Hearing aids are cleaned for free, and all the staff are helpful, knowledgeable, and friendly. They keep up on the latest technology.
Response from the owner:Thank you for sharing this! We’re so glad your mother has trusted us for years. Our team takes pride in our service. We truly appreciate your family being part of our UHI family.
I have been having Upstate Hearing help me with my hearing loss and keeping my instruments working at their best. The service is always great and the staff is friendly and helpful.
Response from the owner:Thank you for your kind words! We’re so glad to hear that we have been able to support you with your hearing needs and keep your instruments working their best. Our team truly appreciates your trust and looks forward to continuing to provide you with great service.
Response from the owner:Thank you for the 5 stars! It’s a great compliment to us.
Response from the owner:Thank you Pete! Appreciate the review!
Response from the owner:Thank you for your review!
This place is awesome. Staff is extremely helpful and positive. I was very hesitant going in because I’m 42 and just didn’t think I needed hearing aids. Turns out I needed them and what difference it has made. I am sorry I waited so long to get my hearing deficiencies addressed and very happy this is where I chose. Jake and the crew are awesome and very knowledgeable. I have gone in a few times since I’ve had my hearing aids and the staff is just the best. Extremely helpful awesome folks. Go and see them!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Our team works hard to provide great service and it means a lot to know we delivered for you. We look forward to serving you again and appreciate you choosing us.
5stars great caring service. Scott is the best. Love my aids.would not go anywhere else.
Wonderful people and very helpful
Absolute great service. I felt the price was high but still purchased because of Customer Service.
Joshua went out of his way to open their office on a Saturday to assist with fitting me with my first set of hearing aids. He was very thorough and listened hen I had a question or concern. His knowledge was spot on and made it a great and fun experience for me. Everyone else I spoke with was kind and caring, helping me navigate through this. I fully recommend UpState to anyone who needs hearing aids or just advice. Thanks to all of you :)
I couldn't get in to see the local audiologist for 4 months. But Upstate Hearing got me in, evaluated and a new hearing aid within a month. Very friendly staff and technician. He even tried to fix my old hearing aid.
Joshua was great a patient with me helping to make sure we selected the right hearing aid. The model of allowing patients time to process the fitting is perfect.
In a time when service seems to be non-existent, this is not the case with UpState Hearing. Joshua went above and beyond the call and was a pleasure to do business with. I recommend him and his crew wholeheartedly. It's hard to find places like this anymore, and I feel lucky to have found this one. Thanks for everything!
Very caring. Appointments on time. Everyone is so nice
I am very pleased with the service I received I am enjoying my experience with my new hearing aids and would recommend this place to people
I just had a new patient exam at UpState Hearing Instruments, and I cannot speak highly enough of this clinic! The entire experience, from the initial phone intake with Bryce, to the moment I walked in and was greeted by Kassidy at the front desk - to being seen personally by Joshua Fockler, HIS, was fantastic. The staff was friendly and efficient, and Joshua was not only knowledgeable but also took the time to address each and every one of my questions (I ask a lot!!) and concerns. He was kind, affirming, empathetic, patient, and seriously, when I say knowledgeable-that is an understatement! I felt well taken care of and set up for success as a patient; l even got a cool folder with all of my information and details of the exam upon leaving.

If you or a loved one needs a hearing evaluation, continued care, hearing aids, repairs, or hearing protection - please do not hesitate to check them out! Their scheduling process is super easy and fast, and their clinic is totally worth the experience. Highly recommend!
Great people! Great service! My hearing aid has totally changed my life. Thank you.
A very positive experience. The staff are friendly and professional. Easy to get an appointment at a convenient time. Jake spent a lot of time going over options and answering my questions completely. One of the demo models malfunctioned and they were able to replace it the following day. Jake was very prompt in answering my email questions. I emailed him late on a Friday with a question about setting up a TV adapter and he called me 30 minutes later and helped get me up and running over the phone. I look forward to a long relationship with UpState.
Absolutely love this place. Everybody there is very courteous and down to earth. They make everybody who walks through their door feel right at home. The office is very nice and clean. Got my hearing aids so much quicker than I thought I would. They make sure you have everything you need and answer any questions you might have. If you having trouble hearing I highly recommend you give Upstate Hearing a call. You'll be glad you did.
they are very professional, sanitized!, helpful, available for appts, and surprisingly good medical care for up here.
I have been using Up State Hearing in Redding for many years; and over those years as my hearing has continued to decline, the folks at Up State Hearing have continued to help me by steering me towards the new and improved technology that has become available.
I have always found that the Up State Hearing team has been patient and knowledgeable, willing to keep working with me and with my wife so that we can learn together how to best use the hearing instruments to maximize the capabilities of the advanced technology available with the newest hearing instruments.
I recommend and encourage you to find out about Up State’s Complimentary 2-Week Test Drive where they will test your hearing and allow you to try out the best hearing instruments available for two weeks to see for yourself how much of a difference being able to hear and understand what is going on around you. Do it for yourself and for the other people you interface with. Find out about the ability to hear on your cell phone and the television; it is a great feeling to be able to hear and understand your grandkids again. Give the people at Up State a chance to improve your life and the lives of the people you care about.
The people here are so caring and professional. Always enjoy going in for check up or supplies.
Upstate Hearing Instruments is Great!
I've had a great experience s with Jacob and Ken for a number of years. Staff are always helpful, knowledgeable, honest, and available.

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