Oticon Ruby Hearing Aids: Everything That You Need to Know

Choosing which hearing aid technology is right for you can be a difficult decision.

While we try our best to recommend certain types of devices based on your lifestyle, background, and listening preferences, most of the time, the end result is based on which device you are gravitating toward.

Throughout our many years of practicing, we often hear the same manufacturers cropping up and many of our patients are intrigued to find out more.

Except, there is one particular brand that stands out. The Oticon Ruby.

Worn by thousands of users, the Oticon Ruby is, in the words of Oticon, “designed to give you the confidence you need to live life to the fullest.”

Except, what is so special about this particular device?

What is Oticon?

Originally founded to help real people, Oticon was established in 1904 by Hans Demant, whose wife suffered from a hearing loss.

Over the years, their drive for high-performing technology has set them apart from other manufacturers, making them some of the most sophisticated devices in the game.

But what makes them different?

If you’re someone who suffers from a hearing loss, you know how annoying it can be if your device produces a buzzing-like feedback sound.

It can interrupt your conversation with someone else, and sometimes you have no idea how to turn it off!

Well, the Oticon Ruby identified this as a real problem for hearing aids. To combat this, they developed a new system that prevents feedback from occurring, allowing patients to experience a more natural listening experience.

Features of Oticon Ruby Hearing Aids

Aside from coming in a range of colors and styles, the Oticon Ruby has a range of impressive functions and benefits for the user, too:

  • Excellent sound quality that is designed to help you in all types of environments
  • Lithium-ion rechargeable option, which provides a full day’s charge in a few hours
  • Bluetooth connectivity, allowing users to connect to smartphones and other modern devices to stream audio, calls, and music directly to their device
  • Oticon RemoteCare, an option that allows professionals to follow up online and fine-tune hearing aids in a virtual appointment

As a line of behind-the-ear hearing aids, each model has a sleek frame that tucks discreetly behind the ear. The tiny speaker sits directly inside the ear to produce a crystal-clear sound quality that can help you to hear in all environments.

Each model has a different benefit for the user and your audiologist will talk you through the benefits of each:

Oticon Ruby miniRITE is the smallest behind-the-ear hearing aid. With a small speaker attached to a wire, it sits snuggly behind the ear out of sight.

If you’re the type of person that struggles to hear people when you’re on the phone or in large rooms, the Oticon Ruby miniRITE T uses it’s telecoil to transmit the sounds directly to your ear.

Oticon Ruby miniRITE R (rechargeable) features a lithium-ion battery and dynamic charger to provide you with hours of battery.

Producing the highest sound quality, the Oitcon Ruby BTE features a double push-button for easy control of volume and programs. Its robust design makes it the most durable model.

To level up even further, the Oticon Ruby Plus Power is a powerful device that is great for those with severe to profound hearing loss. Robust in nature, it is designed to last you for many years.

Would you like to Experience the Difference for Yourself?

Does the Oticon Ruby sound like something for you?

The good news is that we are offering a “14-Day Test Drive” to help others test it for themselves.

Often, it can be difficult to tell whether a device is going to work for you without trialing it out against your everyday life.

It could be that you live a fairly active lifestyle, or you want to hear better in work calls. Whatever the circumstances, sometimes you need extra time to process it all.

Through UpState’s “14-Day Test Drive,” you will be custom fit with the Oticon Ruby where you can experience the difference it makes in your life.

After the two weeks, you can return them to us, and we can have a discussion about it – remaining as open and honest as possible.

The best part? There’s no fee involved; we just want you to experience the Oticon Ruby for yourself.

How does that sound?

To schedule your appointment, please click here or be directed to your local office by clicking here.

We look forward to hearing from you!

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Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

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Tammy Higuera
6 days ago
Was last visit that she went above? And beyond for me, I can hear again.
Don Marx
1 week ago
Went to Upstate Hearing for my hearing test. I was greeted by a friendly receptionist and was taken back for my test on time. All the test were given in an easy to understand way and the results were instantly explained giving several options. Thanks for your professionalism.
Claudia Baum
2 weeks ago
Professional
Helpful
They try to understand & assist.
Good service.
Tenley Ellison
2 weeks ago
Shalana is very knowledgeable and professional.
Jane Draper
3 weeks ago
Very friendly and polite staff. Took care of me promptly.
victoria conger
3 weeks ago
Quinten Erlei
4 weeks ago
Response from the owner:Thank you Quiten! Appreciate the 5 star review!
Brian Haynes
4 weeks ago
Great staff!! Very thorough and precise testing
Amazing how much better I can hear!!
Response from the owner:Brian, thank you for taking the time to leave us a nice review! It is the greatest compliment. So happy to hear that you are hearing better. That is exactly what we want to hear!
Angela Tauriac
1 month ago
I definitely recommend Upstate hearing for all your hearing needs .
All staff are genuinely nice, and efficient in what they do.
Tracie Miller
1 month ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Response from the owner:Tracie, it truly means the world to our entire team to hear that you feel welcomed and supported when you come to UpState Hearing. Creating a family-like environment where our patients feel comfortable, cared for, and confident in their hearing care is exactly what we strive for. We are honored that we could make a positive difference in your life. We will be sure to share your message with the whole team.

Thank you again for trusting us with your care!
Kiara Nichols
1 month ago
Willis
1 month ago
Staff is top notch.
Response from the owner:Thank you, Willis. We strive to be top notch everyday!
David Goehring
1 month ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Diane
2 months ago
Response from the owner:Appreciate the 5 stars!
Response from the owner:Thank you, Orlando!
Linda Martin
2 months ago
Response from the owner:Thank you, Linda!
Rick Knowles
2 months ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Donald Bishop
2 months ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Ken Merritt
2 months ago
Very nice people and they understand your problems
Carolyn Smith
2 months ago
My technician was very nice and funny. She helped me understand what’s going on inside my ears. Very polite and had a positive experience. Thank you
Andrea Alexander
2 months ago
This place is awesome and helpful!
Response from the owner:Andrea, thank you for your kind words! We truly appreciate you taking the time to share your experience. We hope everyone feels the same way when they walk in our doors.
Mike Wells
2 months ago
They do a great job of taking care of you and your hearing aids.
Response from the owner:Mike, that is a HUGE compliment. We want all of our patients to feel the way you do! Thank you for being the best part of Upstate!
Sha was great!!❤️
Cynthia Harris
2 months ago
Stephen and the other staff are great. They’re attentive, educated in their field, and caring. Very supportive to their patients’ every need. I would recommend this hearing care clinic to all family and friends.
Response from the owner:Cynthia, thank you so much for your kind words! We’re thrilled to hear that Stephen and the rest of our team made such a positive impression. We truly appreciate your recommendation and your trust in UpState.
Karen Meyer
2 months ago
I highly recommend Upstate Hearing Instruments. I’ve received great care and training for my hearing aids. They’ve worked with me and helped me adjust to using hearing aids. I love being able to hear better and wear my hearing aids everyday. There is a learning curve and they’ve been very helpful. I’m so glad I had such a positive experience as a fort time user. The education they offer really helps make the adjustment to using hearing aids easy!
Response from the owner:Thank you so much for your recommendation of Upstate Hearing Instruments! We’re honored to have been part of your journey as a first-time hearing aid user. Adjusting to hearing aids does come with a learning curve, and we’re so glad our team could provide the care, guidance, and education you needed to feel confident and comfortable. Hearing better every day is truly life-changing, and it’s wonderful to know you’re loving the experience! Your kind words mean so much to us. Thank you!
Ellen Mccormick
2 months ago
Response from the owner:Thank you for the review, Ellen!
Brad Feamster
2 months ago
Response from the owner:We appreciate the review!
mjcentury21
3 months ago
Response from the owner:Thank you!
Laura Eaton
3 months ago
Not rushed excellent individualized care. Thorough explanation of care and follow up. Very reasonably priced.
Treat Adventures
3 months ago
I was overall pleased with my visit to Upstate. I experienced no high pressure sales pitch. They evaluated my hearing for free and were patient in explaining my options. I would recommend Upstate based on my experience.
Response from the owner:This is exactly what we aim to do! Thank you for leaving such a thoughtful review.
Martha Butow
3 months ago
Took their time. Friendly and professional.
Response from the owner:Thank you Martha. We love reviews like this!
Jarl Viale
3 months ago
Everything went great, quite impressive thank you
Response from the owner:Thank you, Jarl! Appreciate the review.
Karin KC Corbet
3 months ago
Scott is knowledgeable and kind! I enjoyed the appointment with him.
Response from the owner:Thank you, Karin. Scott is wonderful! He is such a hoot to work with and loves taking care of the hard of hearing.
Kathleen Breslin
3 months ago
Very helpful from front desk with Teresa to great care by Scott.
Response from the owner:Kathleen, thank you for this review. Teresa has been an incredible addition to our team and Scott loves his patients. We appreciate you choosing us for your hearing journey!
Dale Brown
3 months ago
Very knowledgeable staff provided the most comprehensive hearing exam I've ever had and matched my needs with excellent hardware and software! Professional in every sense and a pleasure to deal with
Ann Morningstar
3 months ago
Response from the owner:Thank you, Ann. We appreciate the review.
lonnie day
3 months ago
Very professional, they live by selling a product, they sell by supporting their customers who are happy with their product or if unhappy, go the extra mile to make it right. They have done that for me, I am a customer of over 35 years.
Response from the owner:Thank you, Lonnie for your incredible loyalty and for sharing your experience! Being your trusted provider for over 35 years truly means the world to us. Your continued trust and confidence in us is the highest compliment we could receive. We’re grateful to have you as part of our hearing care family!
Patti Googins
4 months ago
The staff is very friendly and knowledgeable, nice atmosphere too.
Response from the owner:Thank you so much, Trisha! We hope to see you again soon!
Jesus Castillo
4 months ago
Response from the owner:Thank you, Jesus!
Fay Cornell
4 months ago
Every time I have went in to see Jake for just a general check up, he’s been very polite and very helpful shows me different ways that my hearing aids will work with my phone and how I can use it to the best of my ability. The hearing aids he got for me work great. I don’t feel I am wearing them. They’re very light and very comfortable. He troubleshoots anything I have concern about. I am glad I went to Upstate to get my new hearing aids. The best I’ve ever had. I am 80 years old and I’ve had a few different hearing aids. Thank you very much Jake and thank you, Upstate hearing.

12/15/25 The lady I had today was very easy to work with easy to ask questions with and she answered to everything for me. I’m sorry I can’t pronounce her name. But she’s a beautiful, friendly, wonderful person and I was glad to have her help me. I’m looking forward to seeing her again in a couple of months and get my new hearing aids.
I recommend Upstate hearing to everyone
Response from the owner:Wow! Thank you so much for your kind words, Fay. We’re so happy to hear that Jake has been helpful and that your new hearing aids are working so well. They’re meant to make life easier, and it’s wonderful to know they’re doing just that for you.
I will make sure I pass on your kind words to our staff. They will be thrilled to know they made your visit comfortable and easy. Thank you for recommending us. We appreciate you being part of our UpState Family and hope to see you soon!
Pamela Palmer
4 months ago
It was a quick and thorough appointment. We both are looking forward to finding the pair that best suits me. A very positive day.
Response from the owner:Thank you, Pamela! We’re so happy it was a positive day and can’t wait to help you find the pair that’s just right for you.
Eric Rapport
4 months ago
Skilled and knowledgeable professionals with practical advice, short wait times, friendly and helpful assistants.
Response from the owner:Eric, thank you for taking the time to share your experience. We truly value our patients satisfaction. It is the greatest compliment.
David Steen
4 months ago
Great people to work with. I’ve received A1 service every time I’ve been there!
Response from the owner:David, this is the best compliment to our staff. Thank you so much for your review! We aren't perfect, but we do strive for perfection. Thank you again!
Response from the owner:Thank you, Richard!
Christine Maple
4 months ago
Well I keep forgetting his name, but he is so very nice and explains things so I can understand!
Response from the owner:Christine, thank you for the kind words! You’re not alone, I get names mixed up here as well. Names aside, we’re so happy to hear he was friendly and explained everything in a way that made sense. We truly appreciate you sharing your experience.
Allison Ashby
5 months ago
Attention to patients needs and quality of my hearing aidsis outstanding! Don't let your inability to hear or old hearing aids deter you from getting the help you need! I have.
Meniere's Disease and the care and service met my needs.
Response from the owner:Thank you for sharing your experience, Allison! We’re so glad we could provide the care and hearing aids that work for you, especially while managing Meniere’s Disease. Your words are such an encouragement to others who might be hesitant to seek help. Hearing well is life changing, and we’re honored to be part of your journey.
Carl Brndt
5 months ago
Very professional and friendly staff. Would recommend you to anyone who has a hearing issue.
Response from the owner:Thank you, Carl. Referring patients is the greatest compliment! We strive to provide you and your loved ones with the best care.
Danny Casey
5 months ago
Response from the owner:Thank you for your review, Danny!
Thomas Stovall
5 months ago
Did my hearing test again. Was able to track any changes in my hearing since my last visit just over a year ago. Good folks and very professional.
Response from the owner:Thomas, thank you for the wonderful feedback. We're glad the retest helped you track changes over the past year and that you found our team professional and friendly. Appreciate you trusting us with your care.

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