What to Expect at Your Hearing Exam

No One is Immune to Hearing Loss

Between 35-45 million Americans live with hearing loss. It is impossible to know exactly how many people for a wide range of reasons, but this estimate represents less than 14% of everyone in the U.S. aged 18 & above. These are people of all ages, all ethnicities & all walks of life. Of course there are plenty of lifestyle factors that increase your risk & of course your likelihood of losing your hearing increases with age, just according to the most basic metrics that more time alive equates to more time exposed to risks. 

This will likely sound shocking, but think about it for just a minute & it makes sense. Hearing loss is unique among disabilities because a majority of people who suffer from it do not even bother to seek treatment. In fact studies have shown again & again that only around 20% of everyone with hearing loss seeks & maintains the treatment necessary to mitigate their condition. 

Wearing a hearing aid is the essential component that almost every unique treatment course will have in common, but among people that wear hearing aids, they have waited an average of seven years to do so. That is seven years of procrastinating between the moment when it first occurred to them that they would likely benefit from a hearing aid & finally making a habit of doing so. 

How Can it Be That People Ignore Their Own Hearing Loss?

When not responded to with the gravity that it deserves, the consequences of hearing loss will extend  harm to every aspect of your life, from the very core of your emotional and psychological health to your connections with friends & families & even your career opportunities. 

So how can anyone justify not treating their hearing loss?

Hearing loss happens so incredibly gradually, day by day over a period of years, that the change is literally imperceptible.Thanks to this simple fact, the majority of people with hearing loss do not even consciously know that they suffer from it. And then when they do recognize it, it is simpler to minimize its impacts. But doing so is just a reflex psychological response, not an intentional or responsible decision. 

This is why it is vital that you make the intentional & responsible decision to keep up with your hearing exams. You most likely get an annual checkup. And you most likely make an annual visit to the optometrist & the dentist, right? So why should hearing exams be any different?

What You Will Learn at Your Hearing Exam 

Hearing loss is categorized in this way:

—0-25 dB HL (hearing loss) = normal

—26-40 dB HL = mild

—41-70 dB HL = moderate

—71-90 dB HL = severe

—More than 91 dB HL = profound

There is no better solution to containing the effects of your hearing loss than making an immediate intervention, catching it before the side effects compound. And there is no better way to do that than to get the objective data that only an exam with one of our specialists can provide. 

Make an appointment for an exam immediately if you suspect for any reason that you may be having trouble hearing, if you are over 60 years old, or if you work in an industry known to pose a risk to your hearing.  

The Exam Itself, Step-by-Step

First you will answer a questionnaire to note every red flag in your family, medical and personal histories.

The specialist will then ask detailed questions about how you are feeling, watching for symptoms that you will likely not even relate to your hearing health. 

The hearing exam will then be performed in a near-silent room specially treated to block out background noise that can warp the results. You will wear headphones connected to an audiometer. 

The first step of the exam is pure-tone audiometry, listening for tones at different pitches and volumes. This will identify the faintest volumes you can hear specific frequencies. 

Speech audiometry is next, listening to recorded speech to identify the faintest volumes you can comprehend speech. Related tests add distracting noise to gauge your real-world abilities. 

Lastly, a tympanometry will measure the reflexes of your eardrum and middle ear, and you will be tested for “hidden” hearing loss, hearing loss that happens in your brain instead of your ear.  

Your results will be displayed on an audiogram, a graph that charts your hearing. Your ears will both have their own results, which are just as likely as not to be similar to one another. 

Take Action Today 

You are now adequately prepared to make responsible decisions that will improve every aspect of your life.

Schedule Your Hearing Assessment

Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

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Penny Stacy
4 days ago
I love UpState Hearing! They are very friendly and answer any questions you might have in an easy to understand way. They are always helpful when I walk in to pick up any supplies I need and when scheduling my appointments I don't have to wait 6 months to be seen. There is always fresh cookies, coffee, tea or hot chocolate laid out welcoming anyone who comes in. It's comfortable and friendly yet professional and ready to help. I recommend them to all my friends and to you also. Thank you UpState Hearing Instruments, I can hear again!
Debi Britton
5 days ago
Great care and service.
Jim Weaver
1 week ago
I didn't enjoy my visit this time. First off the girl that waited on me was 25 minutes past my appointment time and once I got in to see her I could see why she was late. She talked way too much. I do think she was trying to be thorough but the conversation seemed to be never ending. She is very nice but could be alot faster in my opinion.
Eva Croft
1 week ago
I’ve been going to Upstate Hearing for more than five years now, and I have dealt with many of their staff members. I have never been disappointed with any of them. They are all five star providers!
Donald Bishop
2 weeks ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Russell Reed
2 weeks ago
Response from the owner:Thank you Russell!
John Ebel
2 weeks ago
Very helpful people, they care about you. Nice customer service.
Response from the owner:Thank you for your kind words, John! We truly care, and it means a lot to know that it comes through.
Aimee Montes
3 weeks ago
Response from the owner:Thank you Aimee!
Margaret Schmidt
3 weeks ago
Excellent
Response from the owner:Appreciate the review Margaret!
Jo anne Harris
3 weeks ago
The service was wonderful. My hearing was checked with clear instructions and a very pleasant environment. I'm proud to be one of their clients ♥️.
Arlene Meyer
3 weeks ago
Response from the owner:Thank you Arlene!
Julie Stone
1 month ago
I like every one there they are always helpful to me
Response from the owner:Thank you Julie! The feeling is mutual to you! We appreciate you taking the time to write us a review.
Marilyn Traugott
1 month ago
Response from the owner:Appreciate you taking the time to leave us a review. Thank you!
Tammy Higuera
1 month ago
Was last visit that she went above? And beyond for me, I can hear again.
Don Marx
1 month ago
Went to Upstate Hearing for my hearing test. I was greeted by a friendly receptionist and was taken back for my test on time. All the test were given in an easy to understand way and the results were instantly explained giving several options. Thanks for your professionalism.
Claudia Baum
2 months ago
Professional Helpful They try to understand & assist. Good service.
Tenley Ellison
2 months ago
Shalana is very knowledgeable and professional.
Jane Draper
2 months ago
Very friendly and polite staff. Took care of me promptly.
victoria conger
2 months ago
Quinten Erlei
2 months ago
Response from the owner:Thank you Quiten! Appreciate the 5 star review!
Brian Haynes
2 months ago
Great staff!! Very thorough and precise testing Amazing how much better I can hear!!
Response from the owner:Brian, thank you for taking the time to leave us a nice review! It is the greatest compliment. So happy to hear that you are hearing better. That is exactly what we want to hear!
Angela Tauriac
2 months ago
I definitely recommend Upstate hearing for all your hearing needs . All staff are genuinely nice, and efficient in what they do.
Response from the owner:Thank you so much for the recommendation Angela! Our team works hard to make every visit welcoming and helpful. We’re grateful for your support and look forward to being here for your hearing needs!
Tracie Miller
2 months ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Response from the owner:Tracie, it truly means the world to our entire team to hear that you feel welcomed and supported when you come to UpState Hearing. Creating a family-like environment where our patients feel comfortable, cared for, and confident in their hearing care is exactly what we strive for. We are honored that we could make a positive difference in your life. We will be sure to share your message with the whole team. Thank you again for trusting us with your care!
Kiara Nichols
2 months ago
Response from the owner:Thank you Kiara. :)
Willis
2 months ago
Staff is top notch.
Response from the owner:Thank you, Willis. We strive to be top notch everyday!
David Goehring
2 months ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Response from the owner:Thank you for the wonderful feedback, David! We’re so happy to hear you had such a positive experience. It means a lot to know you felt well taken care of. We want all our patients to feel that way!
Diane
3 months ago
Response from the owner:Appreciate the 5 stars!
Response from the owner:Thank you, Orlando!
Linda Martin
3 months ago
Response from the owner:Thank you, Linda!
Rick Knowles
3 months ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Ken Merritt
3 months ago
Very nice people and they understand your problems
Response from the owner:Thank you, Ken! Taking the time to listen and understand each person’s needs is incredibly important to us, and we truly appreciate you sharing your experience!
Carolyn Smith
3 months ago
My technician was very nice and funny. She helped me understand what’s going on inside my ears. Very polite and had a positive experience. Thank you
Response from the owner:We love to hear this, Carolyn. We want every experience to be this great! Adding a little humor always makes things a little bit better. Happy to hear we explained things that were easily understood. Thank you for your review!
Andrea Alexander
3 months ago
This place is awesome and helpful!
Response from the owner:Andrea, thank you for your kind words! We truly appreciate you taking the time to share your experience. We hope everyone feels the same way when they walk in our doors.
Mike Wells
3 months ago
They do a great job of taking care of you and your hearing aids.
Response from the owner:Mike, that is a HUGE compliment. We want all of our patients to feel the way you do! Thank you for being the best part of Upstate!
Sha was great!!❤️
Cynthia Harris
3 months ago
Stephen and the other staff are great. They’re attentive, educated in their field, and caring. Very supportive to their patients’ every need. I would recommend this hearing care clinic to all family and friends.
Response from the owner:Cynthia, thank you so much for your kind words! We’re thrilled to hear that Stephen and the rest of our team made such a positive impression. We truly appreciate your recommendation and your trust in UpState.
Karen Meyer
4 months ago
I highly recommend Upstate Hearing Instruments. I’ve received great care and training for my hearing aids. They’ve worked with me and helped me adjust to using hearing aids. I love being able to hear better and wear my hearing aids everyday. There is a learning curve and they’ve been very helpful. I’m so glad I had such a positive experience as a fort time user. The education they offer really helps make the adjustment to using hearing aids easy!
Response from the owner:Thank you so much for your recommendation of Upstate Hearing Instruments! We’re honored to have been part of your journey as a first-time hearing aid user. Adjusting to hearing aids does come with a learning curve, and we’re so glad our team could provide the care, guidance, and education you needed to feel confident and comfortable. Hearing better every day is truly life-changing, and it’s wonderful to know you’re loving the experience! Your kind words mean so much to us. Thank you!
Ellen Mccormick
4 months ago
Response from the owner:Thank you for the review, Ellen!
Brad Feamster
4 months ago
Response from the owner:We appreciate the review!
mjcentury21
4 months ago
Response from the owner:Thank you!
Laura Eaton
4 months ago
Not rushed excellent individualized care. Thorough explanation of care and follow up. Very reasonably priced.
Response from the owner:Thank you so much for the thoughtful review! We’re happy to hear you felt comfortable and well cared for throughout your visit. We believe everyone deserves personal attention, so your feedback really means a lot to us. We truly appreciate your support, Laura!
Treat Adventures
4 months ago
I was overall pleased with my visit to Upstate. I experienced no high pressure sales pitch. They evaluated my hearing for free and were patient in explaining my options. I would recommend Upstate based on my experience.
Response from the owner:This is exactly what we aim to do! Thank you for leaving such a thoughtful review.
Martha Butow
4 months ago
Took their time. Friendly and professional.
Response from the owner:Thank you Martha. We love reviews like this!
Jarl Viale
4 months ago
Everything went great, quite impressive thank you
Response from the owner:Thank you, Jarl! Appreciate the review.
Karin KC Corbet
4 months ago
Scott is knowledgeable and kind! I enjoyed the appointment with him.
Response from the owner:Thank you, Karin. Scott is wonderful! He is such a hoot to work with and loves taking care of the hard of hearing.
Kathleen Breslin
4 months ago
Very helpful from front desk with Teresa to great care by Scott.
Response from the owner:Kathleen, thank you for this review. Teresa has been an incredible addition to our team and Scott loves his patients. We appreciate you choosing us for your hearing journey!
Dale Brown
4 months ago
Very knowledgeable staff provided the most comprehensive hearing exam I've ever had and matched my needs with excellent hardware and software! Professional in every sense and a pleasure to deal with
Ann Morningstar
4 months ago
Response from the owner:Thank you, Ann. We appreciate the review.
lonnie day
4 months ago
Very professional, they live by selling a product, they sell by supporting their customers who are happy with their product or if unhappy, go the extra mile to make it right. They have done that for me, I am a customer of over 35 years.
Response from the owner:Thank you, Lonnie for your incredible loyalty and for sharing your experience! Being your trusted provider for over 35 years truly means the world to us. Your continued trust and confidence in us is the highest compliment we could receive. We’re grateful to have you as part of our hearing care family!
Patti Googins
5 months ago
The staff is very friendly and knowledgeable, nice atmosphere too.
Response from the owner:Thank you so much, Trisha! We hope to see you again soon!

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