The Facts That People with Hearing Loss Wish You Knew

Hearing loss may actually be much more common than most people assume, but there are still a lot of facts about it that people who lack direct experience with it fail to comprehend. It is so common that everyone will know someone who lives with it sooner than later, assuming that they are lucky enough to not experience it themselves. You are no exception. Eventually, you will be coping either with your own hearing loss or that of someone close to you. So it is in everyone’s best interests to become familiar with the basic facts about it. 

Hearing Loss Is Actually Very Common

Hearing loss can happen to anyone. No one is immune to its risks. And all kinds of completely common risk factors may cause it. Some professions, such as construction or manufacturing, pose a higher risk, and some recreational activities, such as pro sporting events or video games, also do. The level of risk increases over time with increasing exposure. And risks compound each other, meaning someone who works in construction and frequents pro sporting events has a compounded risk. 

So it should come as no surprise that almost 14% of the U.S. population lives with some degree of hearing loss. This percentage rises steadily with age until finally, among people aged 75 years old and above, more than half of everyone suffers from it.

Hearing Loss Is Actually Very Serious

Hearing aids are the most common cornerstone of any treatment plan. And hearing aids are widely available and affordable. Today’s hearing aids come with a tremendous range of customizable options to suit your specific needs. And with proper attention and care, hearing loss should have no more impact on your life than wearing eyeglasses. 

Yet sadly, research has proven time and again that an astonishingly low number of people treat their hearing loss with the gravity that it deserves. Only around 20% of people with hearing loss wear a hearing aid.

When people deny or minimize their hearing loss and fail to treat it appropriately, more often than not the consequences compound and expand into every aspect of your life. Untreated hearing loss will damage your emotional, psychological and even cognitive health. 

How People Fail to Recognize Hearing Loss

Shockingly, hearing loss comes on so incredibly gradually over such an extended period of time, that the majority of people who suffer from it do not even recognize that it is happening. They are subconsciously adapting their behavior in such small ways that they do not even notice it. 

Most people who rely on reading lips, for example, do not consciously know that they do so. And almost everyone uses context clues all the time to fill in words or phrases that they failed to catch without even noticing that they are doing so. 

This is why fatigue is one of the most common symptoms that people with hearing loss feel first. They are extending all kinds of extra energy just to keep up with conversations and they do not even know that they are doing so. 

And when someone does finally recognize and admit that they are having trouble hearing, the most common response is to deny, hide, or minimize it. There are all kinds of psychological and social factors that explain this, but it is never the right choice. 

Simplify Communicating with Someone With Hearing Loss

Remember these simple tips when you inevitably find yourself communicating with someone with hearing loss, and they will simplify things for both of you.

Focus

—Especially in a group, be certain that you have the person’s attention and everyone is not talking at once. 

—Reduce background noise. No music. No TV. Even silence the air vents if possible. 

—In public, always head to the quietest corners. 

Face eachFace the each other directly when you speak to help with lip reading.

Patience

—For people with hearing loss, communicating is usually exhausting. Remember that they are not being impolite, Their frustration is completely understandable. 

—Be patient. They may need an extra second to catch up

—Be kind or they are likely to find it is not worth the bother of trying and will simply withdraw. 

—Enunciate and articulate with intentionality. 

Context Helps

—Repeat yourself, but slightly rephrase it. Offer synonyms.   

—Context helps put the puzzle together. If you only catch the sound far, context helps differentiate between agriculture (farm) or distance (far). 

Form New Habits

It is simple to adjustadjunct your behavior in these little ways, and just imagine the difference that these adjustments can make. They can deepen the trust and subtlety that is fundamental to every relationship. Make an appointment with one of our specialists today to take the initiative to maximize your own quality of life and help do the same for those that you care about. 

Schedule Your Hearing Assessment

Take the first step toward better hearing today and discover how our expert team can help you reconnect with the sounds that matter most.

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Tracie Miller
7 hours ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Kiara Nichols
1 day ago
Willis
2 days ago
Staff is top notch.
David Goehring
2 days ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Diane
1 week ago
Linda Martin
1 week ago
Rick Knowles
2 weeks ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Donald Bishop
2 weeks ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Ken Merritt
3 weeks ago
Very nice people and they understand your problems
Carolyn Smith
3 weeks ago
My technician was very nice and funny. She helped me understand what’s going on inside my ears. Very polite and had a positive experience. Thank you
Andrea Alexander
4 weeks ago
This place is awesome and helpful!
Mike Wells
4 weeks ago
They do a great job of taking care of you and your hearing aids.
Response from the owner:Mike, that is a HUGE compliment. We want all of our patients to feel the way you do! Thank you for being the best part of Upstate!
Sha was great!!❤️
Cynthia Harris
1 month ago
Stephen and the other staff are great. They’re attentive, educated in their field, and caring. Very supportive to their patients’ every need. I would recommend this hearing care clinic to all family and friends.
Response from the owner:Cynthia, thank you so much for your kind words! We’re thrilled to hear that Stephen and the rest of our team made such a positive impression. We truly appreciate your recommendation and your trust in UpState.
Karen Meyer
1 month ago
I highly recommend Upstate Hearing Instruments. I’ve received great care and training for my hearing aids. They’ve worked with me and helped me adjust to using hearing aids. I love being able to hear better and wear my hearing aids everyday. There is a learning curve and they’ve been very helpful. I’m so glad I had such a positive experience as a fort time user. The education they offer really helps make the adjustment to using hearing aids easy!
Response from the owner:Thank you so much for your recommendation of Upstate Hearing Instruments! We’re honored to have been part of your journey as a first-time hearing aid user. Adjusting to hearing aids does come with a learning curve, and we’re so glad our team could provide the care, guidance, and education you needed to feel confident and comfortable. Hearing better every day is truly life-changing, and it’s wonderful to know you’re loving the experience! Your kind words mean so much to us. Thank you!
Ellen Mccormick
1 month ago
Response from the owner:Thank you for the review, Ellen!
Brad Feamster
1 month ago
Response from the owner:We appreciate the review!
mjcentury21
1 month ago
Response from the owner:Thank you!
Laura Eaton
1 month ago
Not rushed excellent individualized care. Thorough explanation of care and follow up. Very reasonably priced.
Treat Adventures
1 month ago
I was overall pleased with my visit to Upstate. I experienced no high pressure sales pitch. They evaluated my hearing for free and were patient in explaining my options. I would recommend Upstate based on my experience.
Response from the owner:This is exactly what we aim to do! Thank you for leaving such a thoughtful review.
Martha Butow
1 month ago
Took their time. Friendly and professional.
Response from the owner:Thank you Martha. We love reviews like this!
Jarl Viale
2 months ago
Everything went great, quite impressive thank you
Response from the owner:Thank you, Jarl! Appreciate the review.
Karin KC Corbet
2 months ago
Scott is knowledgeable and kind! I enjoyed the appointment with him.
Response from the owner:Thank you, Karin. Scott is wonderful! He is such a hoot to work with and loves taking care of the hard of hearing.
Kathleen Breslin
2 months ago
Very helpful from front desk with Teresa to great care by Scott.
Response from the owner:Kathleen, thank you for this review. Teresa has been an incredible addition to our team and Scott loves his patients. We appreciate you choosing us for your hearing journey!
Dale Brown
2 months ago
Very knowledgeable staff provided the most comprehensive hearing exam I've ever had and matched my needs with excellent hardware and software! Professional in every sense and a pleasure to deal with
Ann Morningstar
2 months ago
Response from the owner:Thank you, Ann. We appreciate the review.
lonnie day
2 months ago
Very professional, they live by selling a product, they sell by supporting their customers who are happy with their product or if unhappy, go the extra mile to make it right. They have done that for me, I am a customer of over 35 years.
Response from the owner:Thank you, Lonnie for your incredible loyalty and for sharing your experience! Being your trusted provider for over 35 years truly means the world to us. Your continued trust and confidence in us is the highest compliment we could receive. We’re grateful to have you as part of our hearing care family!
Trisha Wilburn
3 months ago
The staff is very friendly and knowledgeable, nice atmosphere too.
Response from the owner:Thank you so much, Trisha! We hope to see you again soon!
Jesus Castillo
3 months ago
Response from the owner:Thank you, Jesus!
Fay Cornell
3 months ago
Every time I have went in to see Jake for just a general check up, he’s been very polite and very helpful shows me different ways that my hearing aids will work with my phone and how I can use it to the best of my ability. The hearing aids he got for me work great. I don’t feel I am wearing them. They’re very light and very comfortable. He troubleshoots anything I have concern about. I am glad I went to Upstate to get my new hearing aids. The best I’ve ever had. I am 80 years old and I’ve had a few different hearing aids. Thank you very much Jake and thank you, Upstate hearing.

12/15/25 The lady I had today was very easy to work with easy to ask questions with and she answered to everything for me. I’m sorry I can’t pronounce her name. But she’s a beautiful, friendly, wonderful person and I was glad to have her help me. I’m looking forward to seeing her again in a couple of months and get my new hearing aids.
I recommend Upstate hearing to everyone
Response from the owner:Wow! Thank you so much for your kind words, Fay. We’re so happy to hear that Jake has been helpful and that your new hearing aids are working so well. They’re meant to make life easier, and it’s wonderful to know they’re doing just that for you.
I will make sure I pass on your kind words to our staff. They will be thrilled to know they made your visit comfortable and easy. Thank you for recommending us. We appreciate you being part of our UpState Family and hope to see you soon!
Pamela Palmer
3 months ago
It was a quick and thorough appointment. We both are looking forward to finding the pair that best suits me. A very positive day.
Response from the owner:Thank you, Pamela! We’re so happy it was a positive day and can’t wait to help you find the pair that’s just right for you.
Eric Rapport
3 months ago
Skilled and knowledgeable professionals with practical advice, short wait times, friendly and helpful assistants.
Response from the owner:Eric, thank you for taking the time to share your experience. We truly value our patients satisfaction. It is the greatest compliment.
David Steen
3 months ago
Great people to work with. I’ve received A1 service every time I’ve been there!
Response from the owner:David, this is the best compliment to our staff. Thank you so much for your review! We aren't perfect, but we do strive for perfection. Thank you again!
Response from the owner:Thank you, Richard!
Christine Maple
3 months ago
Well I keep forgetting his name, but he is so very nice and explains things so I can understand!
Response from the owner:Christine, thank you for the kind words! You’re not alone, I get names mixed up here as well. Names aside, we’re so happy to hear he was friendly and explained everything in a way that made sense. We truly appreciate you sharing your experience.
Allison Ashby
3 months ago
Attention to patients needs and quality of my hearing aidsis outstanding! Don't let your inability to hear or old hearing aids deter you from getting the help you need! I have.
Meniere's Disease and the care and service met my needs.
Response from the owner:Thank you for sharing your experience, Allison! We’re so glad we could provide the care and hearing aids that work for you, especially while managing Meniere’s Disease. Your words are such an encouragement to others who might be hesitant to seek help. Hearing well is life changing, and we’re honored to be part of your journey.
Carl Brndt
4 months ago
Very professional and friendly staff. Would recommend you to anyone who has a hearing issue.
Response from the owner:Thank you, Carl. Referring patients is the greatest compliment! We strive to provide you and your loved ones with the best care.
Danny Casey
4 months ago
Response from the owner:Thank you for your review, Danny!
Thomas Stovall
4 months ago
Did my hearing test again. Was able to track any changes in my hearing since my last visit just over a year ago. Good folks and very professional.
Response from the owner:Thomas, thank you for the wonderful feedback. We're glad the retest helped you track changes over the past year and that you found our team professional and friendly. Appreciate you trusting us with your care.
Allen Schroeder
4 months ago
Kevin has given me the best help I’ve received so far at Upstate Hearing. Very smart, kind and skilled young man.
Response from the owner:Allen, thank you so much for the glowing review! We’re delighted to hear Kevin provided the best help you’ve experienced at Upstate Hearing. He has been a huge asset to our team. We look forward to all your future visits with us.
Debby Nichols
4 months ago
Wonderful service, helpful insights. King people. Kevin was very easy to work with and knowledgeable. Thank you team!
Response from the owner:Thank you so much for your kind words, Debby! We're thrilled to hear you had a wonderful experience and that Kevin was easy to work with and knowledgeable. Your feedback means a lot to the team. We will be sure to pass this on to Kevin.
Carol Wigington
5 months ago
The front desk staff was very pleasant. The Dr. was thorough, pleasant and patient. Very nice experience given the circumstances.
Response from the owner:Thank you Carol. We're delighted to hear that our front desk staff and Hearing Instrument Specialist provided a pleasant and thorough experience. We strive to make every visit as comfortable as possible. Thank you for being a part of our UpState Family!
I went and got my hearing tested and everyone was kind and courteous. I recommended everyone who is curious about their hearing to come to UpState.
Response from the owner:Thank you, Mitchell. We are thrilled to hear that our team at UpState provided a kind and courteous experience during your hearing test. We truly appreciate your recommendation and look forward to helping others that are curious about their hearing.
Debi Bunting
5 months ago
Always happy and helpful
Always on time
Response from the owner:Thank you, Debi. We love what we do! We strive to always be consistently happy, helpful, and punctual. We appreciate your kind words and look forward to continuing to provide excellent service!
Timber Johnson
5 months ago
Got referred here for a hearing test. Extremely nice staff here.
Response from the owner:We're so glad to hear that our staff made your hearing test experience a positive one. We appreciate your kind words and are here to help with any future needs!
Sharon Pierce
6 months ago
My mother has been coming here for years! Hearing aids are cleaned for free, and all the staff are helpful, knowledgeable, and friendly. They keep up on the latest technology.
Response from the owner:Thank you for sharing this! We’re so glad your mother has trusted us for years. Our team takes pride in our service. We truly appreciate your family being part of our UHI family.
Response from the owner:Thank you for the 5 stars! It’s a great compliment to us.
Pete Richard
6 months ago
Response from the owner:Thank you Pete! Appreciate the review!

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