Trusted Lifetime Hearing Care for Upstate Californians
Following conversation when there is background noise or several voices chattering at once can cause a lot of fatigue and frustration when you have a hearing loss. This frustration often leads those who struggle with a hearing loss to avoid family gatherings and social events in the Westwood community and isolating from friends and loved ones. You don’t have to disconnect from family, friends, and co-workers or feel left out, because there are solutions to your hearing loss.
Residents in Westwood and all across Lassen County can enjoy restored relationships, greater community involvement, and an overall independent and rewarding quality of life due to hearing care provided by hearing instrument specialists at Upstate Hearing Instruments in Susanville, CA. We have personalized solutions to meet your specific needs, lifestyle, and personal preferences in order to overcome the challenges of your hearing loss.
Northeastern California residents, organizations, and local physicians have come to place their confidence in our hearing care because of our unique, personalized approach and our commitment to fulfill our “Care for Life Guarantee.”
Professional Hearing Assessments Produce Personalized Hearing Care Solutions
Reducing your risk of early cognitive decline, enhancing relationships, and an improved overall satisfaction with your quality of life are all benefits of getting help for hearing loss. Your greater sense of acceptance and confidence from proper hearing care can only happen when your care provider has an accurate understanding of your specific hearing challenges.
An accurate evaluation of the cause and severity of your hearing loss, conducted by one of our hearing instrument specialists, produces the information needed to develop the personalized solutions to meet your hearing care needs. Our non-invasive hearing assessment requires no more than 30 minutes of your time, and we will be able to discuss your results and our recommendations before you leave our office.
Even Westwood, CA Can Enjoy Advanced Technology Hearing Aids
In our sparely populated region of California, you are often far behind when it comes to advanced technology, but UpState Hearing Instruments’ approach to hearing care provides you with a unique access to cutting edge hearing aids. Westwood clients can take advantage of our 14-day no-obligation test drive of your hearing aids without worrying over a deposit, agreeing to a contract, or fussing over details.
We are able to offer this to our clients because we know that once you experience the lightweight, streamlined, user-friendly, and powerful performance of our advanced technology hearing aids, you will quickly see their potential to enhance your quality of life. Also, when you make an investment into hearing aids, we want you to be completely satisfied with the fit, style, and level of technology you choose.
We Ensure Your Safety with No to Low-Contact Alternatives
How we interact in public places was forever altered by COVID-19. While rethinking how to meet the social distancing challenges of pandemic protocols, Upstate Hearing came to realize that the same measures to keep you safe also provide solutions for scheduling and traveling issues, which can make a visit to our Susanville office inconvenient.
Tele Care from UpState Hearing provides a no-contact alternative to new and existing clients by allowing live, face-to-face access to one of our hearing instrument specialists via tele-conferencing and your cell phone, tablet, or PC. Curbside service, provided while you remain in your vehicle, limits your exposure to other clients for a low-contact solution. Regardless of the alternative you use, your safety is one of the important elements involved in fulfilling the promises of our “Care for Life Guarantee.”
900 Main Street, Suite 4
Susanville, CA 96130
Open 1st & 3rd Mondays & Tuesdays of the month
What Our Patients Say
Great service. Great products!
Pleasant experience. Everything was ready and Josh answered all my questions
Very nice person. Very easy to understand what he was talking about the hearing aids and what to do
Josh was very good and helpful. He did a very thorough check-up on both me and my hearing aids
Request a Callback
With so many myths and misinformation about hearing loss and hearing care, it’s often the unknowns or confusion that holds us back from making the right decisions.
That’s why we have a hearing care expert available to help.
If you have a question, or would like to speak to a professional privately about the challenges that you may be facing, then simply request a callback and we’ll call you for a friendly no-obligation conversation.
Meet The Susanville Team
The Ways That We Can Help
Comprehensive Hearing Assessments
Why Hearing Loss Often Goes Unnoticed
According to a recent National Health Survey, it’s predicted that 15% of the US population has some form of untreated hearing loss.
The reason for this is because hearing loss can be very difficult to self-diagnose. With it often occurring slowly and gradually, it’s rare to notice any day-to-day changes, with no way to compare to what your hearing was once like. This is the reason that our loved ones often notice our hearing challenges before we do.
If you are concerned about your hearing or a loved one’s hearing, then your first step should be to have a comprehensive hearing assessment. It’s quick, non-invasive, and the earlier you can catch any form of hearing loss, the sooner you can correct it the higher the success rate.
No Fuss 14-Day Test Drives of New Hearing Technology
You wouldn’t buy a car without a test drive, and we don’t expect you to invest in hearing technology without first experiencing it for yourself in your everyday life.
That’s why we’re one of the only groups of hearing care experts that encourage you to test drive new hearing technology for 14 days, with no deposit, contract, or fuss, allowing you to truly experience the difference around your lifestyle and those areas that are difficult.
With the latest hearing technology being incredibly small and discreet, one of the things that surprises many of our patients is that their loved ones, friends, and colleagues don’t even notice that they’re wearing hearing devices.
Keeping You Safe Through Innovative Low-Contact Solutions
The world has significantly changed, and the way that we care for you in today’s “new normal” has also changed.
From curbside low-contact appointments from the comfort of your vehicle, through to remote Tele Care sessions where you can speak to your hearing care expert and receive help without having to travel to us.
With new in-person protocols, high levels of sanitizing policies, and state-of-the-art firewalls in place, you can be confident that you’re being cared for by a safe pair of hands.
Hearing Loss Stories
My first experience of Upstate hearing Instruments were the immediate increase in hearing levels
There was multiple indicators that signified that I had a hearing loss, but I had a small hesitation to address this because of the stigma and concerns about resistance to sweating, exercising, batteries and convenience.
You will be very happy with your decision if you visit Upstate Hearing Instruments.
My advice to anybody that is considering visiting Upstate Hearing Instruments is that it’s the place to go
I was struggling to hear at work which was impacting my job. My first impressions of Upstate Hearing Instruments was how great Ken’s presentation was. As I’m practically deaf without my hearing aids, they have greatly impacted my life.
The staff is warm and friendly, and they served very good cookies and coffee
After I retired, I noticed the hearing in my left ear was not good. I got an aid for that ear. I lived in the Bay area and purchased the aid there. Upstate Hearing is a very pleasant place. The staff is warm and friendly, and they served very good cookies and coffee.
I thought everyone there was very professional, they answered all of my questions, and they were compassionate
I first realized that I might have a hearing loss when I was unable to hear normal conversations in a crowd. At first, I was concerned that I was too young for hearing aids and about the stigma of wearing hearing aid devices. During my first visit to Upstate Hearing, I thought everyone there was very professional, they answered all of my questions, and they were compassionate.
I found everyone at Upstate Hearing to be friendly, not pushy, and the demos were a plus
I first noticed that I had a hearing loss several years ago. Before coming to Upstate Hearing, I was concerned that I would not like them [hearing aids] and that I’d get possible feedback noise. I found everyone at Upstate Hearing to be friendly, not pushy, and the demos were a plus.
I thought the office was friendly and kind, and the technician was very accurate in describing my symptoms
I first realized that I might have a hearing loss when I was working and noticed that previously I could tell when my phone was ringing no matter where I was in the room, and then I couldn’t tell where the ringing was coming from. I noticed even when I was next to my phone that I couldn’t distinguish which phone was ringing.
Claudia Joy O'C.
Upstate Hearing has great staff at their office in Redding. They really helped me to ask questions
Upstate Hearing has great staff at their office in Redding. They really helped me to ask questions. Also, our special specialist Joshua Fockler went through the product, how to use it, and made adjustments to the hearing aids. He explained how to use them and the maintenance of the equipment.
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