900 Main Street, Suite 4
Susanville, CA 96130

Opening Hours

Open 1st & 3rd Mondays & Tuesdays of the month

​Trusted Lifetime Hearing Care for Northeastern California

Do you experience feelings of depression or anxiety because you feel isolated and disconnected from the world around you? Not only does hearing loss strain relationships with your family, friends, and co-workers, but it can also decrease your productivity and lead to a decreased quality of life. Seeking help for hearing loss allows you to enjoy the life-enriching sounds of nature that’s abundant in our region of California while restoring relationships and an active, independent lifestyle.

Lassen County residents don’t have to feel isolated from the rest of the state when it comes to receiving quality hearing care. Upstate Hearing Instruments in Susanville, CA delivers better hearing capable of enhancing your relationships, keeping you involved in your community, and allowing you to continue to enjoy the rich, independent lifestyle you have come to value. We meet your hearing challenges with customized hearing care solutions that accommodate your unique lifestyle, personal preferences, and hearing care needs.

Local physicians, organizations, and residents of Northeastern California trust UpState Hearing’s customized approach to hearing care as well as our “Care for Life Guarantee,” bringing a quality of care to our sparsely populated region.

A Hearing Assessment Facilitates a Custom Hearing Care Solution

An improved quality of life, a greater overall confidence and feelings of acceptance, restored relationships, and a reduced risk of cognitive decline are among the advantages of professional hearing care. Achieving these objectives requires an accurate evaluation of your unique hearing challenges.

Using a hearing assessment, our hearing instrument specialists are able to pinpoint the cause and severity of your hearing loss, which facilitates designing a custom hearing care solution that targets your specific needs. Our hearing assessments are non-invasive, take no more than half an hour to complete, and we are able to provide you with instant results and care options before you leave our office.

Advanced Technology Hearing Aids Are Available in Susanville

One of the most unique characteristics of the personalized care provided by UpState Hearing is our 14 day no-obligation hearing aid test drive. Susanville and Lassen County can take advantage of our special offer without making a deposit, signing a contract, or fussing over the details.

We provide this opportunity to our clients because we are convinced that once you experience the lighter, streamlined, user-friendly, and powerful performance of our advanced technology hearing aids, that you will quickly recognize their potential to improve your quality of life. Before you make an investment into a hearing instrument, we want you to be completely satisfied with the style, fit, and level of technology of the device you choose.

Keeping You Safe with No-Contact and Low-Contact Appointments

The dangers associated with COVID-19 motivated us to rethink how we interact in public settings. UpState Hearing’s innovative solutions to comply with pandemic protocols extend beyond meeting the unique challenges of the “new normal” and accommodate the scheduling and traveling challenges that can make attending a Susanville office appointment difficult.

A face-to-face consultation with one of our hearing instrument specialists by using your cell phone, tablet or PC, and tele-conferencing technology is our no-contact solution. Those who desire a low-contact solution can take advantage of our curbside service, allowing you to limit your exposure to others while remaining in your vehicle. Whether you choose our no-contact or low-contact alternative, you can rest assured that we will take your health and safety as seriously as our commitment to our “Care for Life Guarantee.”


What Our Patients Say

Great service. Great products! 

Kathleen Gebauer

Pleasant experience. Everything was ready and Josh answered all my questions

Harvey S. of Dayton

Very nice person. Very easy to understand what he was talking about the hearing aids and what to do

Evan M. of Susanville

Josh was very good and helpful. He did a very thorough check-up on both me and my hearing aids

Tom H. of Susanville

Request a Callback

With so many myths and misinformation about hearing loss and hearing care, it’s often the unknowns or confusion that holds us back from making the right decisions.

That’s why we have a hearing care expert available to help.

If you have a question, or would like to speak to a professional privately about the challenges that you may be facing, then simply request a callback and we’ll call you for a friendly no-obligation conversation.

Meet The Susanville Team

Josh Fockler

Joshua Fockler

The Ways That We Can Help

Lady holding her hand to her ear

Comprehensive Hearing Assessments

Why Hearing Loss Often Goes Unnoticed

According to a recent National Health Survey, it’s predicted that 15% of the US population has some form of untreated hearing loss.

The reason for this is because hearing loss can be very difficult to self-diagnose. With it often occurring slowly and gradually, it’s rare to notice any day-to-day changes, with no way to compare to what your hearing was once like. This is the reason that our loved ones often notice our hearing challenges before we do.

If you are concerned about your hearing or a loved one’s hearing, then your first step should be to have a comprehensive hearing assessment. It’s quick, non-invasive, and the earlier you can catch any form of hearing loss, the sooner you can correct it the higher the success rate.

Man holding hearing aid
Hearing Aid Technology

No Fuss 14-Day Test Drives of New Hearing Technology

You wouldn’t buy a car without a test drive, and we don’t expect you to invest in hearing technology without first experiencing it for yourself in your everyday life.

That’s why we’re one of the only groups of hearing care experts that encourage you to test drive new hearing technology for 14 days, with no deposit, contract, or fuss, allowing you to truly experience the difference around your lifestyle and those areas that are difficult.

With the latest hearing technology being incredibly small and discreet, one of the things that surprises many of our patients is that their loved ones, friends, and colleagues don’t even notice that they’re wearing hearing devices.

Lady using smartphone
Upstate Hearing Instruments

Keeping You Safe Through Innovative Low-Contact Solutions

The world has significantly changed, and the way that we care for you in today’s “new normal” has also changed.

From curbside low-contact appointments from the comfort of your vehicle, through to remote Tele Care sessions where you can speak to your hearing care expert and receive help without having to travel to us.

With new in-person protocols, high levels of sanitizing policies, and state-of-the-art firewalls in place, you can be confident that you’re being cared for by a safe pair of hands.

Hearing Loss Stories

Hearing Health Resources