900 Main Street, Suite 4
Susanville, CA 96130
Open 1st & 3rd Mondays & Tuesdays of the month
Trusted Lifetime Hearing Care for Northeastern California
Do you experience feelings of depression or anxiety because you feel isolated and disconnected from the world around you? Not only does hearing loss strain relationships with your family, friends, and co-workers, but it can also decrease your productivity and lead to a decreased quality of life. Seeking help for hearing loss allows you to enjoy the life-enriching sounds of nature that’s abundant in our region of California while restoring relationships and an active, independent lifestyle.
Lassen County residents don’t have to feel isolated from the rest of the state when it comes to receiving quality hearing care. Upstate Hearing Instruments in Susanville, CA delivers better hearing capable of enhancing your relationships, keeping you involved in your community, and allowing you to continue to enjoy the rich, independent lifestyle you have come to value. We meet your hearing challenges with customized hearing care solutions that accommodate your unique lifestyle, personal preferences, and hearing care needs.
Local physicians, organizations, and residents of Northeastern California trust UpState Hearing’s customized approach to hearing care as well as our “Care for Life Guarantee,” bringing a quality of care to our sparsely populated region.
A Hearing Assessment Facilitates a Custom Hearing Care Solution
An improved quality of life, a greater overall confidence and feelings of acceptance, restored relationships, and a reduced risk of cognitive decline are among the advantages of professional hearing care. Achieving these objectives requires an accurate evaluation of your unique hearing challenges.
Using a hearing assessment, our hearing instrument specialists are able to pinpoint the cause and severity of your hearing loss, which facilitates designing a custom hearing care solution that targets your specific needs. Our hearing assessments are non-invasive, take no more than half an hour to complete, and we are able to provide you with instant results and care options before you leave our office.
Advanced Technology Hearing Aids Are Available in Susanville
One of the most unique characteristics of the personalized care provided by UpState Hearing is our 14 day no-obligation hearing aid test drive. Susanville and Lassen County can take advantage of our special offer without making a deposit, signing a contract, or fussing over the details.
We provide this opportunity to our clients because we are convinced that once you experience the lighter, streamlined, user-friendly, and powerful performance of our advanced technology hearing aids, that you will quickly recognize their potential to improve your quality of life. Before you make an investment into a hearing instrument, we want you to be completely satisfied with the style, fit, and level of technology of the device you choose.
Keeping You Safe with No-Contact and Low-Contact Appointments
The dangers associated with COVID-19 motivated us to rethink how we interact in public settings. UpState Hearing’s innovative solutions to comply with pandemic protocols extend beyond meeting the unique challenges of the “new normal” and accommodate the scheduling and traveling challenges that can make attending a Susanville office appointment difficult.
A face-to-face consultation with one of our hearing instrument specialists by using your cell phone, tablet or PC, and tele-conferencing technology is our no-contact solution. Those who desire a low-contact solution can take advantage of our curbside service, allowing you to limit your exposure to others while remaining in your vehicle. Whether you choose our no-contact or low-contact alternative, you can rest assured that we will take your health and safety as seriously as our commitment to our “Care for Life Guarantee.”
What Our Patients Say
Great service. Great products!
Pleasant experience. Everything was ready and Josh answered all my questions
Very nice person. Very easy to understand what he was talking about the hearing aids and what to do
Josh was very good and helpful. He did a very thorough check-up on both me and my hearing aids
Request a Callback
With so many myths and misinformation about hearing loss and hearing care, it’s often the unknowns or confusion that holds us back from making the right decisions.
That’s why we have a hearing care expert available to help.
If you have a question, or would like to speak to a professional privately about the challenges that you may be facing, then simply request a callback and we’ll call you for a friendly no-obligation conversation.
Meet The Susanville Team
The Ways That We Can Help
Comprehensive Hearing Assessments
Why Hearing Loss Often Goes Unnoticed
According to a recent National Health Survey, it’s predicted that 15% of the US population has some form of untreated hearing loss.
The reason for this is because hearing loss can be very difficult to self-diagnose. With it often occurring slowly and gradually, it’s rare to notice any day-to-day changes, with no way to compare to what your hearing was once like. This is the reason that our loved ones often notice our hearing challenges before we do.
If you are concerned about your hearing or a loved one’s hearing, then your first step should be to have a comprehensive hearing assessment. It’s quick, non-invasive, and the earlier you can catch any form of hearing loss, the sooner you can correct it the higher the success rate.
No Fuss 14-Day Test Drives of New Hearing Technology
You wouldn’t buy a car without a test drive, and we don’t expect you to invest in hearing technology without first experiencing it for yourself in your everyday life.
That’s why we’re one of the only groups of hearing care experts that encourage you to test drive new hearing technology for 14 days, with no deposit, contract, or fuss, allowing you to truly experience the difference around your lifestyle and those areas that are difficult.
With the latest hearing technology being incredibly small and discreet, one of the things that surprises many of our patients is that their loved ones, friends, and colleagues don’t even notice that they’re wearing hearing devices.
Keeping You Safe Through Innovative Low-Contact Solutions
The world has significantly changed, and the way that we care for you in today’s “new normal” has also changed.
From curbside low-contact appointments from the comfort of your vehicle, through to remote Tele Care sessions where you can speak to your hearing care expert and receive help without having to travel to us.
With new in-person protocols, high levels of sanitizing policies, and state-of-the-art firewalls in place, you can be confident that you’re being cared for by a safe pair of hands.
Hearing Loss Stories
My first experience of Upstate hearing Instruments were the immediate increase in hearing levels
There was multiple indicators that signified that I had a hearing loss, but I had a small hesitation to address this because of the stigma and concerns about resistance to sweating, exercising, batteries and convenience.
You will be very happy with your decision if you visit Upstate Hearing Instruments.
My advice to anybody that is considering visiting Upstate Hearing Instruments is that it’s the place to go
I was struggling to hear at work which was impacting my job. My first impressions of Upstate Hearing Instruments was how great Ken’s presentation was. As I’m practically deaf without my hearing aids, they have greatly impacted my life.
The staff is warm and friendly, and they served very good cookies and coffee
After I retired, I noticed the hearing in my left ear was not good. I got an aid for that ear. I lived in the Bay area and purchased the aid there. Upstate Hearing is a very pleasant place. The staff is warm and friendly, and they served very good cookies and coffee.
I thought everyone there was very professional, they answered all of my questions, and they were compassionate
I first realized that I might have a hearing loss when I was unable to hear normal conversations in a crowd. At first, I was concerned that I was too young for hearing aids and about the stigma of wearing hearing aid devices. During my first visit to Upstate Hearing, I thought everyone there was very professional, they answered all of my questions, and they were compassionate.
I found everyone at Upstate Hearing to be friendly, not pushy, and the demos were a plus
I first noticed that I had a hearing loss several years ago. Before coming to Upstate Hearing, I was concerned that I would not like them [hearing aids] and that I’d get possible feedback noise. I found everyone at Upstate Hearing to be friendly, not pushy, and the demos were a plus.
I thought the office was friendly and kind, and the technician was very accurate in describing my symptoms
I first realized that I might have a hearing loss when I was working and noticed that previously I could tell when my phone was ringing no matter where I was in the room, and then I couldn’t tell where the ringing was coming from. I noticed even when I was next to my phone that I couldn’t distinguish which phone was ringing.
Claudia Joy O'C.
Upstate Hearing has great staff at their office in Redding. They really helped me to ask questions
Upstate Hearing has great staff at their office in Redding. They really helped me to ask questions. Also, our special specialist Joshua Fockler went through the product, how to use it, and made adjustments to the hearing aids. He explained how to use them and the maintenance of the equipment.
Hearing Health Resources
When it comes to investing in better hearing, there are a lot of options available on the market and it can be difficult knowing where to go. With a...
When we first meet with patients who are struggling with their hearing, the most common question we get is “What hearing aids are the best?”...
Let’s face it, deciding which type of hearing aid technology is right for you can be difficult, especially if you don’t know too much about the...