Preparing for Emergencies with Hearing Aids

Any emergency requires preparation. Although it is the nature of an emergency that you don’t know what to expect, there are simple steps you can take to put yourself in a better place of preparedness and awareness. Using all of our senses to communicate is an important strategy. Emergency alert systems tend to use audible warnings to let you know about a dangerous situation, and those who have hearing loss or hearing impairment will often need to supplement this alert system with other strategies to improve awareness. If you have hearing aids, there are special steps you will need to take to prepare for an emergency. Not only do you need to make sure your hearing aids are functional in that event, but you will also need to get the right communication and alert technology to supplement your hearing aids if an emergency occurs. Let’s take a look first at the things you can do to make sure your hearing aids remain functional in an emergency. Let’s also take this opportunity to consider the other types of emergency technology that can assist you in that event, making sure your communication and information systems remain functional in as many situations as possible.

Using Hearing Aids in an Emergency

If you find yourself in an emergency situation, including a fire, inclement weather, or a natural disaster, you will want to make sure you have your hearing aids in use during that event. If you need to communicate with your family or loved ones, your hearing aids will be an invaluable resource. Many of us come to rely on the Bluetooth connectivity of our hearing aids to control settings and to coordinate with apps and other information delivery systems. However, cellular tower issues can get in the way of using your phone or other systemsthese systems. The most important thing you can do to assist with your hearing aid functionality in an emergency is to keep the batteries powered.

If your hearing aids use replaceable batteries, keep a healthy stock of new batteries available at all timesfor the event. You may also want to keep hearing aid batteries in a variety of locations, including your home, place of work, and car. These various locations make it possible to change your batteries if you are stuck in one of these places without access to the others. If your hearing aids have rechargeable batteries, it is wise to keep additional battery packs in a safe location in the event of a power outage. You can even buy solar battery packs in case you are without power for an extended time.

Preparing for Emergencies with Hearing Loss or Impairment

If you have hearing loss or impairment, there are additional steps you can take to prepare for an emergency. Your hearing aids will be the most important device to assist communication and to make it possible to hear updates and news about changes in conditions. If you rely on emergency alerts and alarms that use audible sirens, you may need additional sensory information to make sure you are aware of danger.

Fire alarms and other alert systems can use flashing lights and haptic systems such as tactile buzzers and vibrating sensors to supplement assist the audible alerts that you may not be able to hear. Radios and other communication systems also come equipped with text readers that support the audible signals they provide. Some of these emergency alert systems also have headsets that provide audible information specifically designed for those who have hearing loss or impairment. Don’t hesitate to contact emergency personnel prior to an event to learn what resources are out there for you. If you have hearing loss or impairment, there are devices available that can to assist your communication and alert needs prior to the event, but you will need to explore these consider preparedness before an event occurs. In addition, if you need hearing aids but have not yet received them, the time is now to schedule a hearing test. Once you have your exam, our hearing health professionals can help you get the assistance you need. Not only will hearing aids help your communication in everyday settings, but they can be crucial devices to assist you in an emergency too.

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Diane McCray
1 week ago
very prompt and friendly no hard sell on hearing aids.
Paula Davis
2 weeks ago
Robert Faulkner
2 weeks ago
Chris Wikeen
2 weeks ago
Always enjoy going in for a visit. Quality staff, professionalism on a personal level. Thank you for another quality visit today.
Colleen Rhodes
3 weeks ago
It was nice and learned a lot about my ears.
Ed Rullman
3 weeks ago
Excellent.
Valerie Cantwell
3 weeks ago
I feel so taken care of at Upstate. A very competent staff, and always eager to help with our hearing journey.
Marilyn Traugott
3 weeks ago
Response from the owner:Appreciate you taking the time to leave us a review. Thank you!
Robert Farned
3 weeks ago
Joy O'Connell
4 weeks ago
Always greeted by a smiling faced, friendly professional employee. Scott the audiologist made a point to talk to me as a person, not just a patient and put me at ease. He discussed what’s involved in the testing, then explained the results. Upstate is the only place I will come for my hearing appointments.
Carol Snyder
1 month ago
Helpful, kind and patient with my mom. And efficient. Thanks guys
Tom Davies
1 month ago
Scott is very helpful and knows how to make hearing great again.
Response from the owner:Thank you Tom for this wonderful review! We are lucky to have Scott.
Suzanne Birch
1 month ago
I appreciate the professional, knowledgeable, and personalized service provided to me by Shalana Moten and the team. Highly recommend these specialists to anyone looking to investigate and decide upon what hearing instrument solutions are best for their or their loved ones needs.
Response from the owner:Thank you so much for your kind words and recommendation! Shalana is a blessing to us and our patients. We truly appreciate your support. Thank you for trusting us to help you find the best solution!
Poppy Mathews
1 month ago
What a wonderful experience! Great staff wonderful doctors! They made me feel very comfortable and were very efficient and kind!
Response from the owner:Thank you Poppy for your kind words. We feel fortunate to be able to serve our community in a way that makes them feel comfortable. We love what we do!
Sandy Palmer
2 months ago
Shalana Moten is exceptional is conveying the ear/brain connection and answering all my questions. I'm happy to have contacted Upstate Hearing!
Response from the owner:Thank you Sandy! Shalana is extremely knowledgeable and takes the time necessary for every patient to feel heard. Thank you for believing in us and allowing us to serve you!
Lillian Schuller
2 months ago
Delighted to have found you. Your service was excellent and great staff.
Response from the owner:Thank you Lillian! We strive for excellence everyday and proud when we can achieve it. We look forward to serving you and your loved ones for years to come!
Lewis Wood
2 months ago
The visit was on time and very helpful for me.
Response from the owner:Thank you for your review Lewis. We are glad we were able to keep the visit on time and help you with your needs. We look forward to seeing you in the future!
Bill Britton
2 months ago
Loved these guys! Especially Scott.
Response from the owner:Thank you Bill! Scott is incredible! He makes all his appointments fun and educational.
stephen fitch
2 months ago
Scott great as usual!
Response from the owner:Thank you Stephen. Scott is pretty great! He always provides a welcoming environment.
Penny Stacy
2 months ago
I love UpState Hearing! They are very friendly and answer any questions you might have in an easy to understand way. They are always helpful when I walk in to pick up any supplies I need and when scheduling my appointments I don't have to wait 6 months to be seen. There is always fresh cookies, coffee, tea or hot chocolate laid out welcoming anyone who comes in. It's comfortable and friendly yet professional and ready to help. I recommend them to all my friends and to you also. Thank you UpState Hearing Instruments, I can hear again!
Debi Britton
2 months ago
Great care and service.
Response from the owner:Thank you Debi! We strive for excellence everyday and we are glad we were able to provide that to you! Thank you for trusting us.
Jim Weaver
2 months ago
I didn't enjoy my visit this time. First off the girl that waited on me was 25 minutes past my appointment time and once I got in to see her I could see why she was late. She talked way too much. I do think she was trying to be thorough but the conversation seemed to be never ending. She is very nice but could be alot faster in my opinion.
Response from the owner:Thank you Jim for taking the time to share your feedback. We sincerely apologize that your recent visit did not meet your expectations. We understand how frustrating it can be to wait beyond your scheduled appointment time. We appreciate your recognition that our team member was trying to be thorough and provide personalized care. We will share your comments with our team and use them as an opportunity to improve scheduling and appointment efficiency. Thank you for bringing this to our attention, and we appreciate the chance to continue serving your hearing healthcare needs.
Eva Croft
2 months ago
I’ve been going to Upstate Hearing for more than five years now, and I have dealt with many of their staff members. I have never been disappointed with any of them. They are all five star providers!
Donald Bishop
3 months ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Russell Reed
3 months ago
Response from the owner:Thank you Russell!
John Ebel
3 months ago
Very helpful people, they care about you. Nice customer service.
Response from the owner:Thank you for your kind words, John! We truly care, and it means a lot to know that it comes through.
Aimee Montes
3 months ago
Response from the owner:Thank you Aimee!
Margaret Schmidt
3 months ago
Excellent
Response from the owner:Appreciate the review Margaret!
Jo anne Harris
3 months ago
The service was wonderful. My hearing was checked with clear instructions and a very pleasant environment. I'm proud to be one of their clients ♥️.
Arlene Meyer
3 months ago
Response from the owner:Thank you Arlene!
Julie Stone
3 months ago
I like every one there they are always helpful to me
Response from the owner:Thank you Julie! The feeling is mutual to you! We appreciate you taking the time to write us a review.
Tammy Higuera
3 months ago
Was last visit that she went above? And beyond for me, I can hear again.
Don Marx
4 months ago
Went to Upstate Hearing for my hearing test. I was greeted by a friendly receptionist and was taken back for my test on time. All the test were given in an easy to understand way and the results were instantly explained giving several options. Thanks for your professionalism.
Claudia Baum
4 months ago
Professional Helpful They try to understand & assist. Good service.
Tenley Ellison
4 months ago
Shalana is very knowledgeable and professional.
Jane Draper
4 months ago
Very friendly and polite staff. Took care of me promptly.
victoria conger
4 months ago
Quinten Erlei
4 months ago
Response from the owner:Thank you Quiten! Appreciate the 5 star review!
Brian Haynes
4 months ago
Great staff!! Very thorough and precise testing Amazing how much better I can hear!!
Response from the owner:Brian, thank you for taking the time to leave us a nice review! It is the greatest compliment. So happy to hear that you are hearing better. That is exactly what we want to hear!
Angela Tauriac
4 months ago
I definitely recommend Upstate hearing for all your hearing needs . All staff are genuinely nice, and efficient in what they do.
Response from the owner:Thank you so much for the recommendation Angela! Our team works hard to make every visit welcoming and helpful. We’re grateful for your support and look forward to being here for your hearing needs!
Tracie Miller
4 months ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Response from the owner:Tracie, it truly means the world to our entire team to hear that you feel welcomed and supported when you come to UpState Hearing. Creating a family-like environment where our patients feel comfortable, cared for, and confident in their hearing care is exactly what we strive for. We are honored that we could make a positive difference in your life. We will be sure to share your message with the whole team. Thank you again for trusting us with your care!
Kiara Nichols
4 months ago
Response from the owner:Thank you Kiara. :)
Willis
5 months ago
Staff is top notch.
Response from the owner:Thank you, Willis. We strive to be top notch everyday!
David Goehring
5 months ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Response from the owner:Thank you for the wonderful feedback, David! We’re so happy to hear you had such a positive experience. It means a lot to know you felt well taken care of. We want all our patients to feel that way!
Diane
5 months ago
Response from the owner:Appreciate the 5 stars!
Response from the owner:Thank you, Orlando!
Linda Martin
5 months ago
Response from the owner:Thank you, Linda!
Rick Knowles
5 months ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Ken Merritt
5 months ago
Very nice people and they understand your problems
Response from the owner:Thank you, Ken! Taking the time to listen and understand each person’s needs is incredibly important to us, and we truly appreciate you sharing your experience!

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