Carole joined Up-State Hearing Instruments in 2009. She comes to us via Santa Mateo County with over 34 years of experience in the medical field. Carole contributes to our mission by professionally managing patients. She graciously and deftly handles inquiries and everything else that comes her way. Carole enjoys camping, boating, and fishing with her family.
Special thanks to Stacy and Carole, my case was a federal workers comp case and no one seemed able to help me till I met Stacy and Carole. Both said they could and would get me hearing aids and they did! Three cheers for Upstate Hearing and staff.
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With so many myths and misinformation about hearing loss and hearing care, it’s often the unknowns or confusion that holds us back from making the right decisions.
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Hearing Loss Stories
My first experience of Upstate hearing Instruments were the immediate increase in hearing levels
There was multiple indicators that signified that I had a hearing loss, but I had a small hesitation to address this because of the stigma and concerns about resistance to sweating, exercising, batteries and convenience.
You will be very happy with your decision if you visit Upstate Hearing Instruments.
My advice to anybody that is considering visiting Upstate Hearing Instruments is that it’s the place to go
I was struggling to hear at work which was impacting my job. My first impressions of Upstate Hearing Instruments was how great Ken’s presentation was. As I’m practically deaf without my hearing aids, they have greatly impacted my life.
The staff is warm and friendly, and they served very good cookies and coffee
After I retired, I noticed the hearing in my left ear was not good. I got an aid for that ear. I lived in the Bay area and purchased the aid there. Upstate Hearing is a very pleasant place. The staff is warm and friendly, and they served very good cookies and coffee.
I thought everyone there was very professional, they answered all of my questions, and they were compassionate
I first realized that I might have a hearing loss when I was unable to hear normal conversations in a crowd. At first, I was concerned that I was too young for hearing aids and about the stigma of wearing hearing aid devices. During my first visit to Upstate Hearing, I thought everyone there was very professional, they answered all of my questions, and they were compassionate.
I found everyone at Upstate Hearing to be friendly, not pushy, and the demos were a plus
I first noticed that I had a hearing loss several years ago. Before coming to Upstate Hearing, I was concerned that I would not like them [hearing aids] and that I’d get possible feedback noise. I found everyone at Upstate Hearing to be friendly, not pushy, and the demos were a plus.
I thought the office was friendly and kind, and the technician was very accurate in describing my symptoms
I first realized that I might have a hearing loss when I was working and noticed that previously I could tell when my phone was ringing no matter where I was in the room, and then I couldn’t tell where the ringing was coming from. I noticed even when I was next to my phone that I couldn’t distinguish which phone was ringing.
Claudia Joy O'C.
Upstate Hearing has great staff at their office in Redding. They really helped me to ask questions
Upstate Hearing has great staff at their office in Redding. They really helped me to ask questions. Also, our special specialist Joshua Fockler went through the product, how to use it, and made adjustments to the hearing aids. He explained how to use them and the maintenance of the equipment.