Acknowledging the Reality of Hearing Loss

For millennia, hearing loss has been a problem that has affected people of all ages, but especially those above the age of 60. About a third of people aged 60–69 have hearing loss, and for those aged 70 and up, the incidence climbs to two-thirds. Nearly 100% of centenarians have it, suggesting we’ll all experience hearing loss eventually if we only live long enough.

Untreated Hearing Loss Is Not Benign

For most of history, hearing loss has been understood as an annoying but relatively benign part of aging. This made sense, especially when there wasn’t much we could do about it. Modern medicine, however, has uncovered a host of effects that hearing loss can have, ranging from an increased risk of accidental injury to depression, cognitive decline, and dementia. The World Health Organization (WHO) recently named untreated hearing loss the #1 modifiable risk factor (out of twelve) in the development of Alzheimer’s disease.

Treatment Is Very Effective

While the effects of untreated hearing loss can be devastating, today we are fortunate to have the best hearing loss treatment solutions the world has ever seen! Hearing aids have made great strides in the past two decades, and they are now incredibly sophisticated devices, housing tiny computers that do amazing things to help reduce background noise, enhance speech, increase directionality of sound, and even connect wirelessly to smartphones and other devices to stream phone calls, video conferences, and media content directly to our ears.

But as in all areas of life, the first step to addressing the problem of hearing loss is admitting that it exists. Many of us are hesitant to accept that our hearing requires amplification, and this is all too easy to do.

Signs That Hearing Loss May Be at Play

Part of the reason for this is that we can’t hear what we can’t hear. Unlike with near- or far-sightedness, our hearing doesn’t become “blurry.” Hearing loss needs to become pretty advanced before we might notice it ourselves, even though other people may be pointing out how much we’re not hearing. We may think people are mumbling or speaking too quietly. We may not be noticing the fridge buzzing anymore, or the birds chirping.

Most of the time, we think we can get along “just fine.” It may be the case that in a quiet room, we can carry on a conversation if the other person speaks a little louder and slower, though they may find that this is difficult for them to do. Perhaps our hearing loss only causes problems for us when we go out to a restaurant or bar, or when the whole extended family gets together and everyone’s talking at once. While those with normal hearing can have more difficulty hearing when background noise is present, even mild hearing loss can make it downright impossible to enjoy challenging listening situations.

Have you noticed yourself becoming tired earlier when you meet up with friends or family? This can be one of the first signs of hearing loss. The extra effort that it takes to try to listen to people when we can’t hear them clearly is exhausting. We become fatigued sooner in all kinds of social situations. We might think this is a separate issue related to aging— “I just can’t stay out as late as I used to.” In fact, you might be able to spend just as much time awake as you are accustomed to, and a good set of hearing aids may allow you to enjoy time with your loved ones as much as ever!

Those with even mild hearing loss also tend to report having more memory issues than those with normal hearing. This is likely because the process of hearing consumes more of our brains than normal, as we have to search for context clues and other non-auditory means of figuring out what someone is saying to us. This might not only make it harder to remember things we hear, but the extra tax on our brain’s energy can even make it more difficult to remember what we read.

Hearing Aids Help Us Get Our Lives Back

The good news is that none of these issues have to be permanent or get worse. A good set of hearing aids can make sound intelligible again, and help you navigate the world as easily as you once did. When asked after one year of wearing them, 95% of people say they’re glad they got hearing aids. Those who wear hearing aids tend to feel more optimistic, confident, and independent than those with untreated hearing loss. That’s what hearing aids are really about: having the faculties to confidently explore the world and enjoy our lives.

If you think you might have hearing loss, you don’t have to wonder! Make an appointment for a hearing test today and take charge of your hearing health!

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Diane McCray
1 week ago
very prompt and friendly no hard sell on hearing aids.
Paula Davis
1 week ago
Robert Faulkner
2 weeks ago
Chris Wikeen
2 weeks ago
Always enjoy going in for a visit. Quality staff, professionalism on a personal level. Thank you for another quality visit today.
Colleen Rhodes
3 weeks ago
It was nice and learned a lot about my ears.
Ed Rullman
3 weeks ago
Excellent.
Valerie Cantwell
3 weeks ago
I feel so taken care of at Upstate. A very competent staff, and always eager to help with our hearing journey.
Marilyn Traugott
3 weeks ago
Response from the owner:Appreciate you taking the time to leave us a review. Thank you!
Robert Farned
3 weeks ago
Joy O'Connell
4 weeks ago
Always greeted by a smiling faced, friendly professional employee. Scott the audiologist made a point to talk to me as a person, not just a patient and put me at ease. He discussed what’s involved in the testing, then explained the results. Upstate is the only place I will come for my hearing appointments.
Carol Snyder
4 weeks ago
Helpful, kind and patient with my mom. And efficient. Thanks guys
Tom Davies
1 month ago
Scott is very helpful and knows how to make hearing great again.
Response from the owner:Thank you Tom for this wonderful review! We are lucky to have Scott.
Suzanne Birch
1 month ago
I appreciate the professional, knowledgeable, and personalized service provided to me by Shalana Moten and the team. Highly recommend these specialists to anyone looking to investigate and decide upon what hearing instrument solutions are best for their or their loved ones needs.
Response from the owner:Thank you so much for your kind words and recommendation! Shalana is a blessing to us and our patients. We truly appreciate your support. Thank you for trusting us to help you find the best solution!
Poppy Mathews
1 month ago
What a wonderful experience! Great staff wonderful doctors! They made me feel very comfortable and were very efficient and kind!
Response from the owner:Thank you Poppy for your kind words. We feel fortunate to be able to serve our community in a way that makes them feel comfortable. We love what we do!
Sandy Palmer
2 months ago
Shalana Moten is exceptional is conveying the ear/brain connection and answering all my questions. I'm happy to have contacted Upstate Hearing!
Response from the owner:Thank you Sandy! Shalana is extremely knowledgeable and takes the time necessary for every patient to feel heard. Thank you for believing in us and allowing us to serve you!
Lillian Schuller
2 months ago
Delighted to have found you. Your service was excellent and great staff.
Response from the owner:Thank you Lillian! We strive for excellence everyday and proud when we can achieve it. We look forward to serving you and your loved ones for years to come!
Lewis Wood
2 months ago
The visit was on time and very helpful for me.
Response from the owner:Thank you for your review Lewis. We are glad we were able to keep the visit on time and help you with your needs. We look forward to seeing you in the future!
Bill Britton
2 months ago
Loved these guys! Especially Scott.
Response from the owner:Thank you Bill! Scott is incredible! He makes all his appointments fun and educational.
stephen fitch
2 months ago
Scott great as usual!
Response from the owner:Thank you Stephen. Scott is pretty great! He always provides a welcoming environment.
Penny Stacy
2 months ago
I love UpState Hearing! They are very friendly and answer any questions you might have in an easy to understand way. They are always helpful when I walk in to pick up any supplies I need and when scheduling my appointments I don't have to wait 6 months to be seen. There is always fresh cookies, coffee, tea or hot chocolate laid out welcoming anyone who comes in. It's comfortable and friendly yet professional and ready to help. I recommend them to all my friends and to you also. Thank you UpState Hearing Instruments, I can hear again!
Debi Britton
2 months ago
Great care and service.
Response from the owner:Thank you Debi! We strive for excellence everyday and we are glad we were able to provide that to you! Thank you for trusting us.
Jim Weaver
2 months ago
I didn't enjoy my visit this time. First off the girl that waited on me was 25 minutes past my appointment time and once I got in to see her I could see why she was late. She talked way too much. I do think she was trying to be thorough but the conversation seemed to be never ending. She is very nice but could be alot faster in my opinion.
Response from the owner:Thank you Jim for taking the time to share your feedback. We sincerely apologize that your recent visit did not meet your expectations. We understand how frustrating it can be to wait beyond your scheduled appointment time. We appreciate your recognition that our team member was trying to be thorough and provide personalized care. We will share your comments with our team and use them as an opportunity to improve scheduling and appointment efficiency. Thank you for bringing this to our attention, and we appreciate the chance to continue serving your hearing healthcare needs.
Eva Croft
2 months ago
I’ve been going to Upstate Hearing for more than five years now, and I have dealt with many of their staff members. I have never been disappointed with any of them. They are all five star providers!
Donald Bishop
3 months ago
Went real good
Response from the owner:Thank you, Donald! Appreciate the review.
Russell Reed
3 months ago
Response from the owner:Thank you Russell!
John Ebel
3 months ago
Very helpful people, they care about you. Nice customer service.
Response from the owner:Thank you for your kind words, John! We truly care, and it means a lot to know that it comes through.
Aimee Montes
3 months ago
Response from the owner:Thank you Aimee!
Margaret Schmidt
3 months ago
Excellent
Response from the owner:Appreciate the review Margaret!
Jo anne Harris
3 months ago
The service was wonderful. My hearing was checked with clear instructions and a very pleasant environment. I'm proud to be one of their clients ♥️.
Arlene Meyer
3 months ago
Response from the owner:Thank you Arlene!
Julie Stone
3 months ago
I like every one there they are always helpful to me
Response from the owner:Thank you Julie! The feeling is mutual to you! We appreciate you taking the time to write us a review.
Tammy Higuera
3 months ago
Was last visit that she went above? And beyond for me, I can hear again.
Don Marx
4 months ago
Went to Upstate Hearing for my hearing test. I was greeted by a friendly receptionist and was taken back for my test on time. All the test were given in an easy to understand way and the results were instantly explained giving several options. Thanks for your professionalism.
Claudia Baum
4 months ago
Professional Helpful They try to understand & assist. Good service.
Tenley Ellison
4 months ago
Shalana is very knowledgeable and professional.
Jane Draper
4 months ago
Very friendly and polite staff. Took care of me promptly.
victoria conger
4 months ago
Quinten Erlei
4 months ago
Response from the owner:Thank you Quiten! Appreciate the 5 star review!
Brian Haynes
4 months ago
Great staff!! Very thorough and precise testing Amazing how much better I can hear!!
Response from the owner:Brian, thank you for taking the time to leave us a nice review! It is the greatest compliment. So happy to hear that you are hearing better. That is exactly what we want to hear!
Angela Tauriac
4 months ago
I definitely recommend Upstate hearing for all your hearing needs . All staff are genuinely nice, and efficient in what they do.
Response from the owner:Thank you so much for the recommendation Angela! Our team works hard to make every visit welcoming and helpful. We’re grateful for your support and look forward to being here for your hearing needs!
Tracie Miller
4 months ago
I love going to upstate hearing you could not possibly meet a more family environment they are very eager to help there customers and there atmosphere is so relaxing and clean there all very extremely knowledgeable and ready and willing to make a difference in the lives that need it. THANK YOU TO THE WONDERFUL Dedicated Team YOU HAVE MADE A GREAT DIFFERENCE IN MY LIFE ♥️🙏💙🫂💯🙏😁💖✨️🥰
Response from the owner:Tracie, it truly means the world to our entire team to hear that you feel welcomed and supported when you come to UpState Hearing. Creating a family-like environment where our patients feel comfortable, cared for, and confident in their hearing care is exactly what we strive for. We are honored that we could make a positive difference in your life. We will be sure to share your message with the whole team. Thank you again for trusting us with your care!
Kiara Nichols
4 months ago
Response from the owner:Thank you Kiara. :)
Willis
4 months ago
Staff is top notch.
Response from the owner:Thank you, Willis. We strive to be top notch everyday!
David Goehring
5 months ago
Very satisfied. Professional, friendly, knowledgeable, and timely. Highly recommend.
Response from the owner:Thank you for the wonderful feedback, David! We’re so happy to hear you had such a positive experience. It means a lot to know you felt well taken care of. We want all our patients to feel that way!
Diane
5 months ago
Response from the owner:Appreciate the 5 stars!
Response from the owner:Thank you, Orlando!
Linda Martin
5 months ago
Response from the owner:Thank you, Linda!
Rick Knowles
5 months ago
My experience was an awesome visit. Way more in depth than I have ever had. Stephen was very pleasant and made me feel comfortable.
Response from the owner:Thank you for your wonderful feedback. We’re thrilled to hear that your visit was such a positive experience. Stephen takes great pride in making patients feel comfortable, and your kind words will mean a lot to him. We truly appreciate you sharing this and look forward to seeing you soon!
Ken Merritt
5 months ago
Very nice people and they understand your problems
Response from the owner:Thank you, Ken! Taking the time to listen and understand each person’s needs is incredibly important to us, and we truly appreciate you sharing your experience!

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