What Our Customers Are Saying


Some of the great things our valued customers have said about UpState Hearing Instruments

Wonderful service in every way; whether by phone or in person–courteous, understanding, and patient.
Virginia Weaver

These new hearing aids are well above what I have ever used before. Even my wife likes them. I’m not saying ‘what’ every time she asks me a question!.
Rich Jennings

We are so glad that we came to UpState Hearing for my hearing aids. They are great! Everyone has been very professional, knowledgeable, helpful, and friendly. Thanks to all of you.
Dave & Pam Larson


Scott did a great job and has made my wife very happy. I can also hear better.
Dennis Nieri

What a big surprise it was when Scott put a Phonak Naida hearing aid on my right ear and a Phonak CROS on my left ear. I could hear with my left ear! I now have my hearing aids after a perfect fitting. I wear them all the time.
Teresa Phillips

Ken Wood and staff are great. Their passion and understanding for people with hearing loss surpasses all. UpState is the place for me. Thank you.
Sally Thumel


A special thanks to Stacy and Carole. My case was a Federal Worker’s Comp case and no one seemed able to help me until I met Stacy and Carole. Both said they could and would get me hearing aids and they did! Three cheers for UpState Hearing and staff!
Dave Arter

Thanks to you all. Lyric works great. Thanks Stacy.
Paul Ogden

Everyone I met in the office has been friendly, professional, and knowledgeable. You made getting my hearing aids very easy and your knowledge of the insurance process made it happen.
Mark Mazzone

You people are amazing! I’ve never experienced such wonderful service and hospitality and TLC. Thanks to all the staff.
Betty Dietrich

Your help was very nice and efficient. I know my hearing will never be like when I was young, but I can now distinguish so many words that I could not before. Thanks!
Sharon Barth

I have used hearing aids for around thirty years. UpState Hearing is the best. They treat you like family and are very concerned. Ken, you have surrounded yourself with a great team. Thanks.
Fred Wilkes

Call Us Today!

Redding, Weaverville, & Susanville (530) 243-7307
Chico (530) 893-4327
Red Bluff (530) 529-3800